Library Assistant

East Midlands Shared Services; Barwell; On-site; GBP 26,000 - 27,000; Part time

Job summary

Leicestershire County Council is seeking a Library Services Assistant at Earl Shilton Library to deliver a high quality, welcoming service. You will help customers find information, assist with IT, shelve materials, and run events such as IT tasters and sessions for under 5s.

This part-time, permanent role requires a passion for reading, GCSE A-C or NVQ2, good literacy and numeracy, and excellent communication. Saturday hours 9:30am–2pm; salary £25,995–£26,409 per year pro rata.

Qualifications

• Interest in reading, learning and culture.
• GCSE A-C standard or NVQ2 or equivalent experience.
• Experience with digital technology (ECDL/ITQ Level 2).
• Excellent customer service skills and communication.

Responsibilities

• Support library users to find information and resources.
• Assist users with IT systems and digital resources.
• Shelve and display books and materials; support library events.
• Promote reading, and the service’s digital offer (e-books, online references).

Skills

Customer service

Communication

IT literacy

Reading interest

Education

GCSE A-C

NVQ2

ITQ level 2

Job description

Organisation: Leicestershire County Council

Work Location: Earl Shilton Library, Wood Street, Earl Shilton, LE9 7NE

Salary: £25,995 - £26,409 per annum (pro rata for part-time) (pay award pending)

Working Hours: Saturdays 9:30am - 2pm (4.5 hours per week)

Contract Type: Permanent

Closing Date: 5th September 2026

Interview Date(s): TBC

Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant.

About the Role

As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Have an interest in reading, learning and culture.
• Hold GCSE grades A-C standard or NVQ 2 or equivalent level of experience.
• Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
• Understand the importance of delivering a high level of customer service.
• Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
• Have good literacy and numeracy skills to undertake the duties of the role.
• Be able to work as part of a team and on your own initiative. And have good time management skills and the ability to work to deadlines.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Charlotte Richards - Library Supervisor

Telephone: [phone]

Email: [e-mail]

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

• Our Recruitment Process
• Our Organisational Values
• Our Employee Benefits
• Working for Us