Saturday/Evening Library Assistant

Wiltshire Council; Chippenham; Hybrid; GBP 25,000 - 26,000; Part time

Job summary

Wiltshire Council is seeking a Library Assistant to support customers at Saturdays and Monday evenings in Chippenham. You will assist customers with queries, help them find books and information, and support them with IT.

Training is provided, and you will develop IT and customer care skills while shelving and creating displays. The role requires at least 5 GCSEs including English and Maths; standard pattern includes weekend and one weekday evening.

Qualifications

• At least 5 GCSEs, including English and Maths, grade A-C or equivalent.
• Previous library experience is not essential; training provided in all aspects of library work.
• Good IT and customer-care skills are desirable.

Responsibilities

• Assist customers with queries and help them find books and information.
• Support customers with IT and digital resources.
• Shelve books, create displays and promote stock and resources.

Skills

Customer service

IT literacy

Teamwork

Education

GCSEs (5) incl. English & Maths

Job description

Salary:£24,796 - £25,185 pro rata

Hours per week:7.5 hours

Interview date:Saturday 19th September 2026

Do you love books, information and have a passion to support people to read for pleasure to improve their wellbeing?

We are looking for an enthusiastic, friendly, outgoing person to join our Library team to help provide a high-quality service to our customers on a Saturday and a Monday evening.

As a Library Assistant, you will assist customers with queries, help them to find books and information, and support them with IT. You will help keep the library looking attractive by shelving, creating displays and promoting our stock and resources.

Previous library experience is not essential as we will train you in all aspects of library work and help you to develop your IT and customer care skills.

You will need to possess at least 5 GCSEs, including English and Maths, grade A - C or equivalent.

Standard working pattern:

Week 1 Monday 16:00 - 19:00 Saturday 12:00- 16:00

Week 2 Monday 16:00 - 19:00 Saturday 12:00 - 17:00

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Lisa Gibbins, Library Supervisor, at [e-mail]

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.