Level 3 Business Administrator - AB Energy

Gen2; Carlisle; On-site; GBP 12,000 - 16,000; Full time

Job summary

AB Energy in Carlisle is seeking a Level 3 Business Administration Apprentice to join the team for an immediate start, with hands-on training in daily admin tasks.

You will handle calls, perform CRM data entry, support data migration, and draft communications while assisting the wider admin team.

GCSE Maths/English (grade C/4) and a full UK driving licence are preferred; candidates should be organised, proactive and proficient with Microsoft Office.

Qualifications

• Maths and English GCSE (or equivalent) at grade C/4.
• Full UK driving licence required.

Responsibilities

• Answering calls and managing customer enquiries
• CRM data entry and keeping customer records current
• Supporting data migration and system improvements
• Drafting and sending customer communications and letters
• Supporting the wider admin team with day-today tasks

Skills

Organisation

Communication

Problem solving

Teamwork

Initiative

Deadline awareness

Education

GCSE Maths and English (grade C/4)

Tools

Microsoft Office

Online systems

Job description

AB Energy are looking to recruit a Level 3 Business Administrator Apprentice to join their team for an immediate start!

Applications are only being accepted from candidates based in Carlisle due to company location.

With over 10 years of industry knowledge and expertise, our team specializes in the installation and maintenance of renewable energy systems for residential homes, small businesses, farms, offices, factories, and hotels. We primarily serve Cumbria and Dumfries & Galloway, with services extending throughout the UK.

We are looking for a Level 3 Business Administration Apprentice with strong organisation and communication skills to join our team.

This role is perfect for someone looking to grow within a family-oriented, forward-thinking business that embraces digital tools and modern business practices.

You’ll be ready to take ownership of tasks from start to finish and seek out opportunities for continuous improvement and growth.

Key Responsibilities

• Answering calls and managing customer enquiries
• CRM data entry and keeping customer records current
• Supporting data migration and system improvements
• Drafting and sending customer communications and letters
• Supporting the wider admin team with day-today tasks

Skills & Personal Qualities

• IT skills - Proficient with Microsoft Office and online systems usage
• Problem solving mindset
• Confident, polite and professional phone manner
• Working within a busy department, the successful applicant will need to be able to use initiative and be solution focused
• Previous admin experience an advantage
• Organised and able to work to deadlines
• Self-motivated and a good team player

Maths and English GCSE (or equivalent) at grade C/4Full UK driving licence required.