Business Administrator - Level 3

e-Careers Limited; Stanmore; On-site; GBP 14,000 - 18,000; Full time

Job summary

A family-run business in the UK is looking for an ambitious individual for a Business Administrator - Level 3 apprenticeship. The role involves providing administrative support to advisors and clients, including managing calls, document processing, and following up on cases. Training will be provided online, with opportunities for further professional development. Successful candidates may transition to full-time roles following the apprenticeship.

Qualifications

• Strong communication skills to interact with clients and stakeholders.
• Ability to maintain discretion on sensitive matters.
• Good organizational skills for handling administrative tasks.

Responsibilities

• Provide administrative support to Advisors and Para-planners.
• Manage incoming calls and messages.
• Open and manage client files.
• Follow up with clients for required documents.
• Provide updates to clients and stakeholders.
• General office administration
• Filing, organising, scanning and copying documents
• Processing applications
• Able to apply and maintain discretion on sensitive matters
• Sending documents to lenders and insurers

Skills

Administrative support

Communication skills

Discretion

Organizational skills

Education

Business Administration Level 3

Job description

About the job Business Administrator - Level 3

The apprenticeship:

Qualification: Business Administration Level 3

Duration: 15 months

Our client is an established family-run business. They are looking for an ambitious and talented individual who shares the same values as them to help sustain their clients proposition and service levels.

About our client:

Our client has been dedicated to delivering comprehensive financial advice since 2011. Over the years they have taken pride in being recognised as one of the country's most trusted mortgage and financial consultants.

The team comprises a group of passionate professionals with over 25 years of combined experience in financial services, management, and banking.

Their vision has always been to help their clients achieve their financial goals, whether a first-time buyer looking to get on the property ladder or an experienced investor looking to build their portfolio.

The role:

Monday to Friday between 8:30am to 5pm

What you will do in your working day:

The successful candidate will provide administrative support to their Advisor and Para-planners and be the clients' main point of contact.

• Answering calls and taking messages
• Supporting Brokers with administrative tasks
• Opening client files
• Following up with clients for documents
• Provide client, estate agent, solicitor, and broker updates on case progression
• General office administration
• Filing, organising, scanning and copying documents
• Processing applications
• Able to apply and maintain discretion on sensitive matters
• Sending documents to lenders and insurers

The training you will receive:

• All training is undertaken online, through a combination of self-paced eLearning and live online classes
• Functional skills in English and Mathematics, if required
• Opportunity to do CeMAP Mortgage Advice Course

Prospects:

Potential full-time role on successful completion of this apprenticeship