Lettings & Venue Coordinator

play TRELOTTERY; Alton; Remote; GBP 17,000 - 25,000; Part time

Benefits offered by this job

27 days pro rata

Free parking

Job summary

Treloar's is seeking a part-time Lettings & Venue Coordinator to maximise the use of our facilities and grow income-generating opportunities across the Trust. You will coordinate a diverse range of spaces, from pools to conference rooms, from enquiry to delivery, ensuring an outstanding customer experience and strong community partnerships.

You’ll manage bookings, promote services to businesses and groups, and support reporting and compliance.

Qualifications

• Experience in venue hire, events, hospitality or a customer-focused environment.
• Strong organisational and administrative skills.
• Good IT skills, including Microsoft Office and database systems.
• Experience promoting services, facilities or events.
• Excellent communication and relationship-building skills.
• A proactive, commercially minded approach to generating income.

Responsibilities

• Manage venue hire enquiries from first contact through to completion.
• Promote Trust facilities to businesses, community groups and individuals.
• Develop new business opportunities and maximise income.
• Coordinate bookings, events, conferences, training sessions and residential lets.
• Prepare quotations, contracts and hire agreements.
• Maintain booking systems and produce utilisation reports.
• Update website content and promotional materials.
• Build strong customer relationships and encourage repeat business.
• Ensure compliance with health and safety, safeguarding and operational requirements.

Skills

Venue hire & events

Organisational skills

IT skills (MS Office, databases)

Promoting services

Communication skills

Commercial mindset

Tools

Database systems

Job description

Treloar's is a charity providing outstanding education, therapy and care to physically disabled young people, empowering them to live more independently and achieve their aims

Part time | 16 hours per week

Are you organised, customer-focused and experienced in events, venue hire, hospitality or facilities management?

We are looking for a proactive Lettings & Venue Coordinator to maximise the use of our excellent facilities and grow income-generating opportunities across the Trust.

You will coordinate a diverse range of facilities, including our swimming pool, hydrotherapy pool, gymnasium, sports and community halls, meeting rooms, conference spaces, residential accommodation and outdoor areas. From initial enquiry through to event delivery, you'll provide an outstanding customer experience while helping to increase bookings and build community partnerships.

Key responsibilities

• Manage venue hire enquiries from first contact through to completion
• Promote Trust facilities to businesses, community groups and individuals
• Develop new business opportunities and maximise income
• Coordinate bookings, events, conferences, training sessions and residential lets
• Prepare quotations, contracts and hire agreements
• Maintain booking systems and produce utilisation reports
• Update website content and promotional materials
• Build strong customer relationships and encourage repeat business
• Ensure compliance with health and safety, safeguarding and operational requirements

About you:

You’ll ideally have:

• Experience in venue hire, events, hospitality or a customer-focused environment
• Strong organisational and administrative skills
• Good IT skills, including Microsoft Office and database systems
• Experience promoting services, facilities or events
• Excellent communication and relationship-building skills
• A proactive, commercially minded approach to generating income

Hours:

Part time, 16 hours per week

Why Join Us?

At Treloar's, you’ll be a part of a supportive community where every role contributes to the most positive outcomes for our students. We offer excellent training and development opportunities, a friendly working environment, and the chance to make a meaningful difference.

Our benefits include:

• 27 days plus bank holidays (pro rata for part time)
• Free parking & many other benefits

Closing Date:

Tuesday 3 rd November 2026

Interview Date:

W/C 9 th November 2026

Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.

For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK