Lettings Operations & Compliance Lead

Jll; City of Westminster; On-site; GBP 32,000 - 44,000; Full time

Job summary

JLL in City of Westminster is seeking a detail‑oriented Tenancy Manager to oversee the lettings process from instruction to completion, ensuring regulatory compliance and excellent service throughout the tenancy lifecycle.

The role involves inputting instructions into Radar CRM, managing property descriptions, AML checks, land registry, tenancy documentation, and ongoing compliance across marketing, tenant processing, and deal administration.

Qualifications

• Proficiency in lettings processes and regulatory frameworks.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and stakeholders.

Responsibilities

• Input new instructions into Radar CRM with complete documentation.
• Create and amend property descriptions for marketing accuracy.
• Obtain AML documentation and ensure compliance refreshes.
• Secure land registry proof of ownership for new instructions.
• Issue terms and conditions for landlord signatures and follow-up.

Skills

Property management systems

Microsoft Office

Attention to detail

Organisational skills

Communication skills

Regulatory knowledge

Analytical abilities

Tools

Radar CRM

Job description

JLL in City of Westminster is seeking a detail‑oriented Tenancy Manager to oversee the lettings process from instruction to completion, ensuring regulatory compliance and excellent service throughout the tenancy lifecycle.

The role involves inputting instructions into Radar CRM, managing property descriptions, AML checks, land registry, tenancy documentation, and ongoing compliance across marketing, tenant processing, and deal administration.