Lettings Office Support and Operations Coordinator

Knight Frank Services Company Limited; London Borough of Hammersmith and Fulham; On-site; GBP 28,000 - 34,000; Full time

Job summary

Knight Frank is seeking a Business Support Coordinator for our Fulham lettings office to support the Fulham and Wandsworth teams.

You will handle customer experience, lettings administration, and operations with accuracy, using HUB, QUBE, Global Life, NorthRow and other company systems.

The role requires 2+ years in operations or admin, proficiency in Microsoft Office, strong English, attention to detail, adaptability and teamwork.

Qualifications

• 2 years+ experience in an operations, administration or secretarial role preferred.
• Proficient with Microsoft Office packages.
• Flexible, adaptable and cooperative attitude.
• Calm under pressure with strong attention to detail.
• Excellent written and spoken English; strong grammar and spelling.

Responsibilities

• Provide exceptional customer experience in every interaction.
• Handle lettings administration and maintain accurate property records.
• Create templates and liaise with clients to obtain required documents.
• Coordinate with Operations and other departments; support onboarding and training.
• Manage local marketing materials and listings; ensure regulatory compliance.
• Utilise HUB, QUBE, Global Life, NorthRow and related systems for daily tasks.

Skills

Microsoft Office

Attention to detail

Calm under pressure

Team player

Self-motivated

English proficiency

Tools

HUB

QUBE

Global Life

NorthRow

Job description

Knight Frank is seeking a Business Support Coordinator for our Fulham lettings office to support the Fulham and Wandsworth teams.

You will handle customer experience, lettings administration, and operations with accuracy, using HUB, QUBE, Global Life, NorthRow and other company systems.

The role requires 2+ years in operations or admin, proficiency in Microsoft Office, strong English, attention to detail, adaptability and teamwork.