Lettings Negotiator

Thornley Groves Estate Agents; Manchester; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Discounts at retailers

Wellbeing centre resources

Employee Assistance Programme (EAP)

Holiday buy scheme (up to 5 days)

Smart Tech Scheme

Cycle2Work Scheme

Family Friendly Leave

Competitive base pay + incentives

Length of service celebrations

Pension provision

Professional qualifications funding

Job summary

Thornley Groves Estate Agents in Manchester City Centre is seeking a Lettings Negotiator to manage letting applicants and coordinate viewings. You will handle leads from portals and calls, provide landlord feedback, and progress lets through paperwork and negotiations.

The role emphasizes customer service, organisation, and commitment to joining a growing team with attractive benefits and training. This is a full-time position based in Manchester city centre.

Qualifications

• Excellent customer service and communication skills.
• Experience in estate agency and administration is useful but not essential.
• Highly organised and able to work under pressure.
• Willingness to work Saturdays.
• Motivated to join a growing business.

Responsibilities

• Register and manage letting applicants.
• Arrange and complete viewings/appointments.
• Handle leads from portals and inbound calls.
• Provide feedback to landlords.
• Generate and negotiate offers to secure lets.

Skills

Customer service

Estate agency

Organisation

Saturday availability

Motivation to grow business

Job description

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Negotiator. This is a full-time, permanent position located in Manchester City Centre.

Let's talk about the role, it involves;

• Registration and management of Letting applicants
• Arranging & completing viewings/appointments
• Handle leads which are provided through various property portals and inbound calls
• Provide constructive and informative feedback to Landlords
• Generate and negotiate offers to get lets agreed
• Complete necessary paperwork to ensure a smooth transaction
• Liaise with Tenants, Landlords and the Property Management Department in order to process letting completions

We're looking for individuals who qualities such as:

• Great customer service
• Experience in estate agency & administration is useful but not essential
• Highly organised & able to work under pressure
• Able to work Saturdays
• Motivated & wants to join a growing business

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption & IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our comp
• any socials bring our people together. So work hard and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Full training will be given to ensure you are fully conversant with regulations surrounding lettings. Join us and experience a workplace that truly values you.