Lettings Negotiator

CBRE UK; Greater London; On-site; GBP 27,000 - 42,000; Full time

Job summary

CBRE UK is seeking a Lettings Negotiator in London to specialise in LETTINGS and new-build lettings. The role focuses on maximizing occupancy on new development sites with professional service and strong product knowledge.

The successful candidate will manage relationships with clients, tenants, and external agents, ensuring compliance with current legislation and delivering consistent targets. On-site collaboration is essential for success.

Qualifications

• Strong experience in residential lettings.
• Track record of consistently achieving targets.
• Detailed working knowledge of relevant industry legislation.
• Good IT skills (Word, Excel, MS Outlook).
• Excellent communication skills, both verbally and in writing.

Responsibilities

• Maintaining professional relationships with clients and providing high levels of service.
• Follow up all lettings leads promptly and record information in the internal system.
• Ensure accurate information is conveyed to prospective tenants and external agents in line with current legislation.
• Develop product knowledge and site layout by liaising with clients and site managers.

Skills

Residential lettings experience

Target achievement

Legislation knowledge

IT skills

Communication skills

Job description

Role Purpose

Due to the continued growth of our Residential business and with new sites starting this year we are currently recruiting for a Lettings Negotiator in London. This person will be a specialist in Lettings and new-build lettings. The principle role of the Lettings Negotiator is to ensure that our New Development sites are rented with maximum effect and professionalism.

Key Responsibilities

• Ensuring professional and effective relationships with the clients ensuring the highest levels of service at all times
• Ensuring all Lettings leads are followed up as soon as possible whilst recording all information on the internal system
• Ensuring accurate information is conveyed to prospective tenants and their external agents in accordance with current legislation
• Taking ownership to develop product knowledge and site layout always liaising with the client / site manager ensuring current knowledge of the development
• Achieve and exceed weekly and monthly targets
• Maintaining a professional and customer-service focused approach at all times
• Assist with the various housekeeping aspects of the role such as meeting and greeting clients, checking the show apartments for any maintenance issues requiring attention, e.g., light bulbs needing replacement and generally assisting wherever is necessary.

Person Specification/Requirements

• Strong experience in residential lettings, preferably on site in a BTR development
• Track record of consistently achieving targets
• Detailed working knowledge and understanding of relevant industry legislation
• Good IT skills (Word, Excel, MS Outlook).
• Excellent communication skills, both verbally and in writing
• Good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority
• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
• Maintains a positive attitude towards routine tasks
• Accurate and exceptional attention to detail
• Pro-active and enjoys working autonomously and as part of a wider team
• Confident and assertive where required
• Flexible approach to work
• Understands and appreciates the importance of using discretion

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.