BTR Lettings Negotiator

CBRE; Greater London; On-site; GBP 25,000 - 40,000; Full time

Job summary

CBRE, Inc. in London is recruiting a Lettings Negotiator to specialise in lettings and new-build lettings. The role focuses on ensuring New Development sites are rented efficiently and professionally.

You will build strong client relationships, manage leads, and stay updated on current legislation while supporting show apartments and maintenance checks. A proactive, customer-service driven approach is essential.

Qualifications

• Strong experience in residential lettings, preferably on site in a BTR development.
• Track record of consistently achieving targets.
• Detailed working knowledge of relevant industry legislation.
• Excellent communication skills, both verbally and in writing.
• Good IT skills (Word, Excel, MS Outlook).

Responsibilities

• Maintaining professional relationships with clients and ensuring high levels of service at all times.
• Ensuring lettings leads are followed up promptly and logged in the internal system.
• Conveying accurate information to prospective tenants and external agents in line with current legislation.
• Developing product knowledge and site layouts in coordination with the client/site manager.
• Striving to achieve and exceed weekly and monthly targets.
• Assisting with housekeeping tasks such as meeting and greeting clients and checking show apartments for maintenance issues.
• Providing autonomous support to the wider team as needed.

Skills

Residential lettings

Communication skills

Interpersonal skills

IT skills (Word, Excel, MS Outlook)

Target-driven

Autonomous work

Tools

Word

Excel

MS Outlook

Job description

Role PurposeDue to the continued growth of our Residential business and with new sites starting this year we are currently recruiting for a Lettings Negotiator in London. This person will be a specialist in Lettings and new-build lettings. The principle role of the Lettings Negotiator is to ensure that our New Development sites are rented with maximum effect and professionalism.Key Responsibilities- Ensuring professional and effective relationships with the clients ensuring the highest levels of service at all times- Ensuring all Lettings leads are followed up as soon as possible whilst recording all information on the internal system- Ensuring accurate information is conveyed to prospective tenants and their external agents in accordance with current legislation- Taking ownership to develop product knowledge and site layout always liaising with the client / site manager ensuring current knowledge of the development- Achieve and exceed weekly and monthly targets- Maintaining a professional and customer-service focused approach at all times- Assist with the various housekeeping aspects of the role such as meeting and greeting clients, checking the show apartments for any maintenance issues requiring attention, e.g., light bulbs needing replacement and generally assisting wherever is necessary.Person Specification/Requirements- Strong experience in residential lettings, preferably on site in a BTR development- Track record of consistently achieving targets- Detailed working knowledge and understanding of relevant industry legislation- Good IT skills (Word, Excel, MS Outlook).- Excellent communication skills, both verbally and in writing- Good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority- Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met- Maintains a positive attitude towards routine tasks- Accurate and exceptional attention to detail- Pro-active and enjoys working autonomously and as part of a wider team- Confident and assertive where required- Flexible approach to work- Understands and appreciates the importance of using discretionWhy CBREWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.