Lettings Manager

Real Recruitment Solutions; Dorchester; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

30 days holidays (pro rata)

Work-based pension

Firm-wide events

Sporting and social opportunities

Paid parking

Annual salary reviews

Enhanced maternity pay

Eye tests contribution

Job summary

Real Recruitment Solutions seeks a Residential Lettings Manager in Dorchester to lead the lettings portfolio and secure new instructions. You will maintain landlord and tenant relationships, oversee viewings, appraisals and negotiations, and work with the team to ensure smooth daily operations.

The role requires strong communication, negotiation and organisational skills, with ARLA qualification desirable. A full driving licence and access to a vehicle are preferred for site visits.

Qualifications

• Proven experience in residential lettings or sales is essential.
• ARLA qualification is desirable but not essential.
• Excellent communication and negotiating skills with ability to build landlord/tenant relationships.

Responsibilities

• Proactively win new instructions to expand the lettings portfolio.
• Build and maintain strong relationships with landlords and tenants.
• Provide high-quality customer service ensuring a smooth lettings process.
• Collaborate with lettings teams to support daily operations.
• Conduct property appraisals, attend viewings and manage negotiations.
• Monitor local market trends to identify growth opportunities.

Skills

Win instructions

Portfolio development

Communication

Negotiation

Organisational skills

Customer service

Data management systems

Full driving licence

Education

ARLA qualification (desirable)

Tools

CRM/Property management software

Job description

Residential Lettings Manager - Dorchester

Salary: £35,000 to £40,000, with OTE of £38,000 to £45,000

Benefits

• Holidays start at 30 days per annum (pro rata), including bank holidays, and increase with long service
• Work-based pension scheme
• Firm-wide events
• Sporting and social opportunities
• Paid parking
• Annual salary reviews
• Enhanced maternity pay
• Free eye tests and a contribution towards glasses

Working Hours: the Lettings Manager is required to work 9:00am to 5.30pm weekdays, and joining a Saturday morning rota from 9am to 1pm

Key Responsibilities of the Lettings Manager

• Proactively win new instructions to expand the lettings portfolio
• Build and maintain strong relationships with landlords and tenants
• Provide high-quality customer service, ensuring a smooth and professional lettings process
• Work closely with the existing lettings teams to ensure seamless daily operations
• Conduct property appraisals, attend viewings, and manage negotiations
• Monitor the local property market to identify growth opportunities and market trends

Essential Skills as a Lettings Manager

• Strong ability to win instructions and develop a portfolio.
• Excellent communication, negotiation, and interpersonal skills
• Strong organisational skills and the ability to work independently as well as part of a team
• A customer-focused approach with a commitment to providing a high standard of service
• ARLA qualification is desirable but not essential
• Confident in the use of a computer and data management systems essential
• Full driving license with access to a vehicle

Experience as a Lettings Manager

• Proven experience in residential lettings or sales is essential.