Lettings Hub Administrator

Hamptons; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Hamptons is seeking a Lettings Hub Administrator to join the Battersea Admin Hub. The role focuses on administering tenancy documentation, supporting lettings teams and coordinating with contractors to ensure compliant, timely delivery of services.

Excellent communication and organisational skills are essential. The successful candidate will manage multiple administrative tasks, support branches, handle invoices and help maintain a high level of customer service while contributing to a positive,

Qualifications

• Excellent written and verbal communication, with the ability to prioritise and organise.
• New joiner, promotion-specific and career-long personal development training.

Responsibilities

• Provide administration of legal documentation for letting tenancies including but not limited to new tenancy paperwork, mid tenancy changes, terminations.
• Providing administration support to the lettings teams.
• Being pro-active and managing time effectively to provide high level of support to the team.
• Offering support to other team members within the hub.
• Marketing, to include canvassing and social media.
• Liaising with other departments to ensure the smooth running of the portfolio.
• Liaising with contractors and suppliers to arrange pre tenancy works.
• Ensuring all administration is completed to a high standard and fully compliant in line with legislation and the audit guidelines.
• Liaising with branch and clients to ensure the timely completion and receipt of all compliance certificates such as EPC, EICR, Landlord gas safety record.
• Providing a high level of customer service at all times.
• Supporting the branches with office administration such as stationary orders, post, and office health and safety records.
• Processing and ensuring payment of all branch related invoices.

Skills

Communication

Prioritisation

Attention to detail

Administration experience

Pro-active

Flexible

Career development

Social events

Charity/community time

Wellbeing support

Education

Administration / office qualification

Tools

Microsoft Office

Job description

Whether you are highly experienced, or new to our industry, we are looking for people who display energy, passion and enthusiasm in their given area of expertise.

We are currently looking for an experienced Lettings Hub Administrator to join our BatterseaAdmin Hub.

From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things.

Responsibilities of a Lettings Hub Administrator:

• Provide administration of legal documentation for letting tenancies including but not limited to new tenancy paperwork, mid tenancy changes, terminations.
• Providing administration support to the lettings teams.
• Being pro-active and managing time effectively to provide high level of support to the team.
• Offering support to other team members within the hub.
• Marketing, to include canvassing and social media.
• Liaising with other departments to ensure the smooth running of the portfolio.
• Liaising with contractors and suppliers to arrange pre tenancy works.
• Ensuring all administration is completed to a high standard and fully compliant in line with legislation and the audit guidelines.
• Liaising with branch and clients to ensure the timely completion and receipt of all compliance certificates such as EPC, EICR, Landlord gas safety record.
• Providing a high level of customer service at all times.
• Supporting the branches with office administration such as stationary orders, post, and office health and safety records.
• Processing and ensuring payment of all branch related invoices.

Skills & Experience Required to be a successful Lettings Hub Administrator:

• Excellent written and verbal communication, with the ability to prioritise and organise
• Positive, pro-active and flexible approach
• Excellent level of attention to detail and accuracy
• Previous administration experience required, ideally within the property industry
• New joiner, promotion-specific and career-long personal development training
• Opportunities for career progression with a preference to promote within
• Your birthday off!
• Frequent fun, regular local, regional and all staff social events
• A day off each year for charity or community work
• Fantastic company culture, centred around inclusion and respect
• Employee discounts on retail, travel and in house property services
• Access to wellbeing support services

In the 150 years since we first opened our doors for business, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.