Lettings & Compliance Coordinator

Pomp Properties Ltd; Greater London; On-site; GBP 26,000 - 35,000; Full time

Job summary

A boutique estate agency in Kensington & Chelsea is seeking an experienced Property Office Coordinator to support their lettings team. The ideal candidate will have solid lettings experience, strong organisational skills, and a proven track record in property administration. Responsibilities include managing office operations, processing tenant referencing, and overseeing compliance documentation. Join a thriving team and enjoy exposure to premium properties and career growth opportunities.

Benefits

Performance Bonus

Career Growth Opportunities

Qualifications

• Minimum 2 years’ experience in property admin or lettings support role.
• At least 1 year in an estate agency office environment.

Responsibilities

• Manage office supplies, keys, calendars, and general admin.
• Process tenant referencing and draft tenancy agreements.
• Maintain accurate records in Alto CRM and support tenancy reporting.

Skills

Organisational Skills

Communication

Attention to Detail

Tools

Alto CRM

MS Office

Job description

Property Office Coordinator

Pomp Properties – Kensington & Chelsea

Pomp Properties is a boutique, high-performing estate agency in the heart of Kensington & Chelsea. We are seeking an experienced and highly organised Property Office Coordinator to support our lettings team and ensure the smooth day-to-day running of the office.

This is not a junior role — we're looking for someone with solid lettings experience and a proven track record in property administration, who can hit the ground running and confidently manage everything from referencing and compliance to drafting contracts and coordinating key operations

Key Responsibilities

Office & Team Support

• Manage office supplies, keys, calendars, and general admin.
• Be the first point of contact for landlord/tenant enquiries.
• Organise property handovers, viewings, and internal scheduling.

Lettings & Compliance

• Process tenant referencing, Right to Rent checks, and background screening.
• Draft tenancy agreements, manage renewals, and register deposits.
• Oversee compliance for all move-ins/outs and tenancy documentation.

Systems & Records

• Maintain accurate records in Alto CRM and shared filing systems.
• Support with tenancy reporting, budgeting, and operational tracking.

Requirements

• Minimum 2 years’ experience in a property admin or lettings support role (essential)
• At least 1 year in an estate agency office environment (essential)
• Deep understanding of tenancy agreements, deposit regulations, and compliance processes
• Strong organisational skills with excellent attention to detail
• Confident written and verbal communicator
• Comfortable using CRM systems (Alto preferred), MS Office, and digital tools

What We Offer

• Salary: £26,000–£35,000 DOE + performance bonus
• Work from our boutique Central London office
• Exposure to premium properties and high-net-worth clients
• Career growth opportunities in a thriving, close-knit team

Ready to bring your lettings admin expertise to a boutique agency that values precision and professionalism?

Apply now and help us raise the bar in Kensington & Chelsea lettings.

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