Lettings Branch Manager: Lead, Grow & Deliver

Spicerhaart Group Ltd.; Merthyr Tydfil; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Company Car

Employee Assistance Programme

Elevate incentive program

Career progression opportunities

Job summary

Darlows Estate Agents, Merthyr Tydfil, is seeking a Lettings Branch Manager to lead the lettings team, grow the business and deliver outstanding service to landlords and tenants. You will drive performance, coach the team and manage key relationships while upholding compliance and high service standards.

The role offers a strong earnings package with on-target earnings over £50,000, a £20,000–£32,000 base and a company car, plus progression opportunities within Spicerhaart.

Qualifications

• Minimum 2 years’ experience within residential lettings at a senior level or higher.
• Strong communication, leadership and customer service skills.
• Ability to develop business plans and manage high-volume workloads.

Responsibilities

• Lead daily meetings with the Lettings team and coach performance.
• Develop and progress team members and generate new business.
• Maintain strong landlord and tenant relationships and coordinate viewings.
• Negotiate offers, secure new tenancies and ensure compliance standards.

Skills

Communication skills

Team leadership

Customer service

Time management

Telephone manner

Attention to detail

IT skills

Tools

Microsoft Office

Job description

Darlows Estate Agents, Merthyr Tydfil, is seeking a Lettings Branch Manager to lead the lettings team, grow the business and deliver outstanding service to landlords and tenants. You will drive performance, coach the team and manage key relationships while upholding compliance and high service standards.

The role offers a strong earnings package with on-target earnings over £50,000, a £20,000–£32,000 base and a company car, plus progression opportunities within Spicerhaart.