Trust Lettings Coordinator

Coast and Vale Learning Trust; Burton upon Trent; On-site; GBP 22,000 - 28,000; Full time

Job summary

Affinity Learning Partnership is seeking a confident, well-organised Trust Lettings Coordinator to coordinate lettings and community use across our Trust sites. You will oversee day-to-day lettings, liaising with schools, site teams, the Finance Team and external organisations while supporting Community Duty Officers.

You will manage agreements, records, pricing and terms, welcome hirers, and provide tours as required.

Qualifications

• Experience in lettings, community use, leisure or facilities operations.
• Ability to coordinate staff and manage systems.
• Strong communication, attention to detail and calm under pressure.
• Willingness to travel between Trust sites.

Responsibilities

• Coordinate lettings activities across Trust sites and manage lettings enquiries and bookings.
• Liaise with schools, site teams, the Trust Finance Team, hirers and external organisations.
• Coordinate and line manage Community Duty Officers, including recruitment and induction.
• Ensure appropriate agreements, documentation, records, pricing and terms and conditions are maintained.
• Welcome hirers and prospective customers, including tours of facilities where required.
• Ensure hirers receive operational and safeguarding information.
• Respond to operational issues and escalate where appropriate.
• Support promotion and development of Trust facilities for sports and community use.

Skills

Lettings coordination

Communication skills

Organisational skills

Problem solving

Staff management

Job description

Affinity Learning Partnership is looking for a confident, enthusiastic and highly organised Trust Lettings Coordinator to coordinate the delivery of lettings and community provision across our Trust sites.

This is an exciting opportunity for someone with experience in lettings, community use, leisure, facilities or a similar operational environment to play a key role in making the best use of our school facilities and strengthening our links with local communities.

About the role

As Trust Lettings Coordinator, you will oversee the day-to-day operation of lettings across our sites, ensuring that our facilities are well managed, welcoming and accessible to community users.

You will:

• Coordinate lettings activities across Trust sites and manage lettings enquiries and bookings.
• Liaise closely with schools, site teams, the Trust Finance Team, hirers and external organisations.
• Coordinate and line manage our Community Duty Officers, including supporting their recruitment and induction.
• Ensure appropriate agreements, documentation, records, pricing and terms and conditions are maintained.
• Welcome hirers and prospective customers, including providing tours of our facilities where required.
• Ensure hirers receive appropriate operational and safeguarding information.
• Respond calmly and effectively to operational issues, escalating concerns where appropriate.
• Support the promotion and development of Trust facilities for sports and community use.

37 hours per week, 52.143 working weeks per year.

The role has core operational hours of 12.00pm-6.00pm, with flexibility required to support evening lettings, operational close-down and weekend matters where necessary.

The candidate

You will be a natural organiser and problem solver, with excellent communication skills, attention to detail and the confidence to stay calm under pressure. You will keep our lettings and facilities running smoothly while building positive relationships with schools, colleagues, hirers, visitors and external organisations.

You will have experience in lettings, community facilities or a similar operational environment, and the ability to coordinate staff, manage systems and make effective day-to-day decisions.

Most importantly, you will bring energy, initiative and a genuine commitment to great service. You will be trustworthy, flexible and resilient, take pride in getting things right and be willing to go the extra mile. The role also involves travel between Trust sites and flexibility to meet operational needs.

If you are looking for a varied and rewarding role where you can make a real difference to how our schools engage with and serve their communities, we would love to hear from you!

Why Work for Affinity?

At Affinity, we pride ourselves on being a great place to work, a workplace where everyone belongs, progresses, and thrives. We recognise that our colleagues are our greatest asset, and we are committed to ensuring they feel valued, supported, and empowered.

As a Trust, we are privileged to employ inspirational people who make a positive difference every day. In return, we continually strengthen our offer of a supportive, inclusive, and ambitious working environment, one that promotes mental and physical wellbeing, builds confidence, and fosters pride across our organisation.

Our People Strategy

Our People Strategy is built around three core pillars:

Belongs - Equality, Diversity and Inclusion

We cultivate an inclusive culture that celebrates diversity, champions equality, and ensures all staff feel respected, valued, and genuinely part of our community.

Progresses - Staff Development and CPD

Our Professional Growth Model empowers colleagues to take ownership of their development. Our strong investment in CPD sets us apart and ensures every colleague has the opportunity to grow and succeed.

Thrives - Wellbeing

We know that mental and physical wellbeing are essential to feeling supported and performing well. That’s why we place strong emphasis on creating an environment where colleagues feel healthy, valued, and able to thrive.

What are the Benefits of Joining Affinity?

• Investment in your professional development and CPD through our Professional Growth Model
• Removal of performance-related pay
• A commitment to dignity and respect in the workplace
• Opportunities for collaborative working through leadership and staff networks
• A Trust-wide approach to reducing workload
• Wellbeing initiatives supported by our Wellbeing Champion Network
• One dedicated wellbeing day per academic year

In addition to these core benefits, we also provide an excellent wider package that includes:

• Employee Assistance Programme and mental health support services
• Access to Benenden Health's self-pay private healthcare service
• Discounted gym membership with Everyone Active
• Cycle to Work scheme
• Eye care vouchers
• Flu vaccination vouchers
• Generous pension schemes through Teachers Pensions and the Local Government Pension Scheme

Additional Information:

Please note that we do not hold a sponsorship licence and, therefore, are unable to employ individuals residing outside of the UK or candidates living within the UK who require continued sponsorship to work in the UK.

We welcome a broad range of perspectives with a commitment to equality of opportunity by recruiting a diverse workforce, and creating an inclusive environment and a culture of belonging for everyone in Affinity Learning Partnership. Therefore, we encourage applications from underrepresented communities irrespective of age, disability, race, religion and belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marriage or civil partnership status, or neurodivergent status. We are happy to make reasonable adjustments wherever possible through the recruitment process should this be required.

The Trust is committed to safeguarding and promoting the welfare of children and young people and this position is subject to an Enhanced Disclosure check under the Rehabilitation of Offenders Act 1974.

All applicants must be able to provide documentation to prove their right to work in the UK.