Lettings Assistant

Flambard Williams Ltd; Manchester; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading company in Manchester is seeking a dynamic Lettings Assistant to assist with property lettings and provide exceptional customer service. The role involves managing property listings, conducting viewings, and liaising with tenants and landlords. Join a supportive team in a growing company with opportunities for career development.

Benefits

Competitive salary

Career development opportunities

Supportive work environment

Travel expenses covered

Qualifications

• Previous experience in the lettings or property industry is desirable.
• Experience with short-term lets or hospitality would be beneficial.

Responsibilities

• Assist in managing and maintaining property listings.
• Conduct property viewings for prospective tenants.
• Provide excellent customer service to tenants and landlords.

Skills

Communication

Organizational Skills

Customer Focus

Job description

Flambard Williams Ltd Manchester Area, United Kingdom

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We are seeking a dynamic individual who is outgoing and reliable to be our Lettings Assistant in Manchester.

As a Lettings Assistant, you will play a crucial role in assisting with property lettings and providing exceptional customer service to both tenants and landlords.

We have a fantastic team and great company culture, which, of course, we feel is key when joining.

Key Responsibilities:

• Assist in managing and maintaining property listings, ensuring all details are up to date and accurate.
• Conduct property viewings for prospective tenants across multiple cities, including Hull, Nottingham, and Sheffield.
• Liaise with landlords and tenants to arrange appointments, inspections, and property maintenance.
• Assist in the preparation of tenancy agreements, contracts, and other documentation.
• Provide excellent customer service, responding to queries via phone, email, and in person.
• Support with marketing rental properties through various channels, including online platforms and social media.
• Help with tenant referencing and ensuring compliance with relevant regulations.
• Handle short-term let inquiries, including coordinating bookings, checking availability, and liaising with clients to ensure a smooth booking process.
• Respond to queries regarding short-term let terms and conditions, ensuring clients and guests are provided with accurate and up-to-date information.
• Assist with the maintenance of properties used for short-term lets, ensuring they meet quality and safety standards.
• Keep up to date with market trends, legislation affecting the lettings industry, and short-term letting regulations.

Key Requirements:

• Full UK driving license
• Previous experience in the lettings or property industry is desirable but not essential.
• Experience with short-term lets or hospitality would be beneficial.
• Excellent communication skills and the ability to build strong relationships with tenants, landlords, and clients.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• A proactive, customer-focused approach to work.
• Knowledge of relevant regulations within the lettings industry is a plus.
• Ability to work independently and as part of a team.
• A flexible and adaptable attitude to work.

What We Offer:

• A competitive salary of £23,000 per annum.
• Opportunities for career development and progression within a growing company.
• A supportive and dynamic work environment.
• Travel expenses covered when visiting properties outside of Manchester.

If you are passionate about property, enjoy working with people, and are excited about managing both long-term and short-term lets, we’d love to hear from you. Apply today to join our team as a Lettings Assistant!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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