Lettings Assistant

Cobalt Consulting (UK) Ltd; Leeds; On-site; GBP 18,000 - 30,000; Full time

Job summary

Cobalt Consulting (UK) Ltd is seeking a Lettings Administrator to join a Build to Rent operator and support the lettings journey. The role offers a straightforward entry path without prior property experience, emphasising transferable administration and customer service skills.

You will manage enquiries, prepare tenancy documents and coordinate with colleagues to meet move-in dates, with a structured 9am-6pm weekday schedule and one Saturday in five.

Qualifications

• Good working knowledge of administration and customer service processes.
• Strong organisational skills with the ability to manage competing priorities.
• Good written and verbal communication skills.
• Willingness to develop knowledge of lettings and Build to Rent sector.

Responsibilities

• Supporting the administration of the lettings process and ensuring information is recorded accurately.
• Managing enquiries and communicating with prospective and current residents throughout their journey.
• Preparing and processing tenancy documentation.
• Supporting referencing, compliance and other pre-tenancy requirements.
• Maintaining accurate information across internal systems and records.
• Coordinating with colleagues to help ensure move-in dates and deadlines are met.
• Providing wider administrative support to the lettings team when required.

Skills

Administration

Customer service

Organisational skills

Communication skills

Job description

Lettings Admin/Assistant

Salary: Up to £30,000 depending on experience

Hours: Monday to Friday, 9am-6pm, plus 1 Saturday in 5

The organisation

Cobalt is working exclusively with a leading Build to Rent operator to recruit a Lettings Administrator to join its team.

This is an opportunity to move into the property sector without needing previous property experience. You will join an established residential business and work within a team focused on providing a high standard of service throughout the lettings journey.

For someone with strong administration and customer service skills, the Lettings Administrator position offers the chance to build specialist knowledge within the Build to Rent sector while taking on a varied workload.

The role and responsibilities

As a Lettings Administrator, you will support the lettings process and help ensure prospective and new residents receive an efficient service.

Your responsibilities will include:

• Supporting the administration of the lettings process and ensuring information is recorded accurately.
• Managing enquiries and communicating with prospective and current residents throughout their journey.
• Preparing and processing relevant tenancy documentation.
• Supporting referencing, compliance and other pre-tenancy requirements.
• Maintaining accurate information across internal systems and records.
• Coordinating with colleagues to help ensure agreed move-in dates and deadlines are met.
• Providing wider administrative support to the lettings team when required.

The Lettings Administrator will work Monday to Friday, 9am-6pm, with one Saturday in every five, giving you a predictable working pattern while gaining experience within the residential property sector.

The skills needed

Direct property experience is not required for this opportunity. We are particularly interested in transferable administration and customer service skills alongside an interest in developing a career within property.

To succeed in the Lettings Administrator role, you will need:

• A good working knowledge of administration and customer service processes.
• Strong organisational skills with the ability to manage competing priorities.
• Good written and verbal communication skills.
• Confidence communicating with customers and colleagues.
• Good attention to detail when handling documentation and maintaining records.
• The ability to use systems and learn new processes.
• A willingness to develop your knowledge of lettings and the Build to Rent sector.

With a salary of up to £30,000 depending on experience and no requirement for previous property experience, this Lettings Administrator opportunity could be a strong next step for someone looking to develop a career within residential property.

Apply now

Cobalt is managing this search exclusively, and applications are being reviewed as they are received.

Due to the volume of applications received, if you don’t hear back from us, please assume your application has been unsuccessful on this occasion.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.