Letting Assistant

Fortus Recruitment Group; London; On-site; GBP 30,000; Full time

Job summary

An established industry player is seeking a Lettings Assistant with social housing experience to join their office in Dartford. This role involves handling tenant inquiries, managing maintenance calls, and performing general administrative tasks. The ideal candidate will be IT literate, possess strong customer service skills, and have experience in the social housing sector. With a supportive team environment and opportunities for long service rewards, this position offers a chance to make a significant impact in the community while enjoying a competitive salary and benefits package.

Benefits

Parking

21 days annual leave plus bank holidays

Pension

Long service rewards

Qualifications

• Must have social housing experience and a valid driving license.
• Strong customer service skills and IT literacy are essential.

Responsibilities

• Answering tenant calls and dealing with maintenance queries.
• Liaising with property owners and contractors for scheduling work.
• General administrative duties and preparing documents for tenants.

Skills

Customer Service

Social Housing Experience

IT Literacy

Maintenance Sector Terminology

Planning Experience

Job description

Lettings Assistant - MUST HAVE SOCIAL HOUSING EXPERIENCE
5 days a week Office Based Dartford
08:45am - 17:30pm
Up to GBP30,000 per annum

Must have driving license

Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the industry.

About the role

• Answering phone - Dealing with tenants, Taking maintenance calls
• Changing bills
• General admin office duties
• Documents ready for tenants moving into property
• Liaising with property owners, tenants and contractors
• Tenancy agreements
• Issuing quotations/specifications and any VO's to our client in an accurate and timely fashion
• Dealing with queries and changing appointments
• Working with Supervisors and trades people to organise and schedule work
• Updating and changing information as the works order progresses

About you

• IT Literate
• Must have driving license
• Customer Service
• Maintenance sector terminology
• Social housing experience
• Planning experience would be ideal although not essential

Benefits

• Parking
• 21 days annual leave plus bank holidays
• Pension
• Long service rewards

If you are interested in this job with Abbie Burrows, please apply or call (phone number removed) for more information.

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.