Leisure Sales Leader - Drive Memberships & Team Growth

Village Hotels; Swindon; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Health & Wellbeing

Hotel Stays

Food & Drink

Financial & Extras

Development & Culture

Job summary

Village Hotels is seeking a Leisure Sales Manager to be the commercial engine of the Leisure Club. You will lead, coach, and drive our team of Membership Advisors to hit revenue targets, convert prospects into members, and own the on-floor sales process with high energy tours.

You will shape the sales strategy, recruit and develop staff, manage the pipeline, and ensure guest experiences while safeguarding revenue and margin.

Qualifications

• Previous sales management experience is great, but your attitude, leadership style, and energy matter more to us.

Responsibilities

• The Sales Hustle: Driving the numbers. You will roll out quarterly sales and marketing plans, hunt down leads, and push your team to smash their individual and team membership targets.
• The People Leadership: Coaching the closers. You will recruit, induct, and train your Membership Advisors, running the daily rotas, managing performance reviews, and ensuring everyone hits their weekly non negotiable sales tasks.
• The Commercial Reality: Managing the pipeline. You will oversee the prospect database, track promotional activities, and dive into the finer financial details like leavers, arrears, and direct debits to protect our revenue and margin.
• The Guest Experience: Leading by example. You will conduct confident, informed one to one sales tours, match the right package to the right person, and resolve any complaints on the spot to ensure our reputation remains top tier.

Job description

Village Hotels is seeking a Leisure Sales Manager to be the commercial engine of the Leisure Club. You will lead, coach, and drive our team of Membership Advisors to hit revenue targets, convert prospects into members, and own the on-floor sales process with high energy tours.

You will shape the sales strategy, recruit and develop staff, manage the pipeline, and ensure guest experiences while safeguarding revenue and margin.