Leisure Operations Team Leader

Village Hotels; Blackpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Village Hotels is seeking a Leisure Operations Team Leader in Blackpool to ensure smooth club operations and exceptional customer service. The ideal candidate will lead a passionate team, drive member satisfaction, and thrive in a dynamic leisure environment, enjoying benefits like full club membership and exciting development opportunities.

Benefits

Complimentary full leisure club membership

Employee Discount on overnight stays

50% discount on Food and Drink

Gamified training platform

Well-being and Healthcare benefits

Financial wellbeing support

Employee Assistance Programme

Monthly well-being programme

Birthday day off

Electric car salary sacrifice scheme

Qualifications

• Passion for leisure and fitness.
• Experience in leisure operations.
• Ability to develop and motivate teams.

Responsibilities

• Manage poolside and gym floor operations.
• Ensure efficient processes and customer service.
• Motivate team to enhance member experience.

Skills

Attention to detail

Motivational and passionate

Job description

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Leisure Operations Team Leader, Blackpool

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Client:

Village Hotels

Location:

Blackpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f8a68b28ece8

Job Views:

3

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs running like a well-oiled machine.

It’s your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you’re getting the very best out of the people around you.

A natural leader, you’ll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness.

You’re super organised, so you’ll have no problem multi-tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor.

You have a passion for helping others perform to their maximum potential, whether that’s a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They’ve got your back.

And we’ve got yours. Ready?

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.

Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing

50% discount on Food and Drink purchased on or off shift at any Village Hotel

Exciting training platform with gamified learning

Discounts and cashback offers on many High Street Brands

A range of Well-being and Healthcare benefits

Financial wellbeing support via Salary Finance

Employee Assistance Programme

A fun, supportive and inclusive work environment with loads of Development opportunities

Regular team events with our BIG People days monthly

Excellent Reward and Recognition Incentive schemes

Monthly well-being programme for all employees to support your mental health

Anniversary rewards for key milestones of service

Birthday day off

Electric car salary sacrifice scheme

*T&C’s apply based on your contract

But what we need from you -

• Own it
• A passion for leisure and fitness
• Good knowledge and experience of leisure operations
• Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered
• Motivational and passionate about developing others

**Please note - All offers are subject to a successful DBS check in this role**

Come and be part of something new & something special - Work, Grow & Play the Village Way!