Leisure Centre Shift Leader

West-Norfolk; Downham Market; On-site; GBP 28,000 - 34,000; Full time

Job summary

Alive Downham Leisure Centre in Downham Market is seeking a full-time Duty Officer to help lead the day-to-day operation, ensuring safety, service quality and welcoming customer experience. You will supervise staff, manage rotas, assist with health and safety, and contribute to training and performance.

The role includes health and safety oversight, customer care, income and expenditure, and smooth daily activities.

Qualifications

• Supervisory experience within the leisure sector.
• Knowledge of health and safety to maintain a safe environment.
• NPLQ, First Aid at Work, and Pool Plant Operators certificates.
• Swimming Teacher qualification is desirable.

Responsibilities

• Lead day-to-day operation of the leisure centre on a shift basis.
• Supervise staff, assist with rotas, and support training and performance.
• Ensure facilities operate safely and deliver excellent customer service.
• Oversee health and safety, income and expenditure, and standard procedures.

Skills

Supervision

Health & Safety

NPLQ

First Aid at Work

Pool Plant Ops

Swimming Teacher

Job description

Alive Downham Leisure Centre in Downham Market is seeking a full-time Duty Officer to help lead the day-to-day operation, ensuring safety, service quality and welcoming customer experience. You will supervise staff, manage rotas, assist with health and safety, and contribute to training and performance.

The role includes health and safety oversight, customer care, income and expenditure, and smooth daily activities.