Leisure Centre Duty Manager

Parkwood Leisure Limited; Ilkeston; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free gym membership

Employee discount portal

Company sick pay

Career progression

Job summary

Parkwood Leisure Limited is seeking a Duty Manager for Victoria Park Leisure Centre in the United Kingdom. This full-time role (40 hours) centres on maintaining exceptional health and safety standards and delivering outstanding customer service while leading a dynamic team.

The role requires strong communication, relationship-building with customers and staff, and flexibility to work additional hours as needed. Experience in leisure management and related qualifications is desirable.

Qualifications

• National Pool Lifeguard Qualification is desirable but not essential (funded if needed).
• Pool Plant Operators qualification preferred.
• Leisure Management qualification preferred.

Responsibilities

• Ensure highest standards of health and safety and customer care within the Centre.
• Develop and promote an innovative leisure programme to increase usage and profitability.
• Assume shift management responsibility to maximise Centre performance and customer care.

Skills

Customer relations

Staff relations

Communication

Flexibility

Job description

Duty Manager | Victoria Park Leisure Centre

Full Time / 40 hours

The Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary objectives for the Duty Manager will be:

• To ensure the highest possible standards of health and safety and customer care within the Centre.

• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.

• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.

The Person

• Will be able to gain acceptance and respect from clients and the teams involved.

• Will be able to build strong relationships with customers, clients and employees.

• Will be able to communicate at different levels of the organisation, both listen and direct.

• Will be able to meet the demands of the role by working additional hours when required.

• Will be able to demonstrate clear identification with all customer requirements.

• Will be able to maintain and, be committed to good employee relations and deliver quality training.

• Will be able to perform recreation assistant duties when required.

• A National Pool Lifeguard Qualification is desirable but not essential as we can fully fund the course.

• Ideally you will Pool Plant Operators qualification and a recognised Leisure Management qualification.

What can Legacy Leisure offer you?

• Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More

Closing Date

• 8/11/26

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.