Leisure Attendant: Flexible Hours, Pool & Guest Experience

Village Hotels - Newcastle - Leisure; New York; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health membership

Discount on stays

Friends & Family discounts

Food & drink discount

Starbucks discount

Training & development

Well-being benefits

Mental health days

Salary sacrifice

EAP

Flexible hours

Team events

Pension

Life Insurance

Birthday off

Job summary

Village Hotels is hiring a passionate hospitality team member to keep public areas pristine, the gym and pool areas safe, and guests satisfied with every interaction.

You'll deliver outstanding service, respond quickly to poolside alarms, and work within company guidelines, with a DBS check required. Enjoy a wide range of staff benefits and a lively, inclusive workplace as part of the Village Way.

Qualifications

• Passion for hospitality, leisure and fitness.
• Smiles and ability to talk to everyone.
• Delivers outstanding customer service leading to high member satisfaction.
• Solutions oriented with eye for spotting issues before they happen.
• Adheres to company and legal guidelines; DBS check required.

Responsibilities

• Maintain cleanliness and hygiene of public areas (studios, gym floor, poolside).
• Refine guest experience and ensure high service standards.
• Monitor pool area and respond to poolside alarms.
• Perform rescues to ensure member safety in the pool area.

Skills

Hospitality

Customer service

Communication

Safety compliance

Teamwork

Job description

Village Hotels is hiring a passionate hospitality team member to keep public areas pristine, the gym and pool areas safe, and guests satisfied with every interaction.

You'll deliver outstanding service, respond quickly to poolside alarms, and work within company guidelines, with a DBS check required. Enjoy a wide range of staff benefits and a lively, inclusive workplace as part of the Village Way.