Leisure Assistant

TN United Kingdom; Maidstone; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein innovatives Unternehmen im Freizeitbereich sucht leidenschaftliche Mitarbeiter, die sich der Verbesserung des Gästeerlebnisses widmen. In dieser Rolle sind Sie für die Pflege der Sauberkeit und Hygiene in den öffentlichen Bereichen verantwortlich, einschließlich der Studios und des Poolbereichs. Sie bringen eine freundliche Einstellung und ausgezeichnete Kundenservicefähigkeiten mit, um sicherzustellen, dass unsere Mitglieder stets ein erstklassiges Fitnesserlebnis genießen. Bei uns erwartet Sie eine dynamische und unterstützende Arbeitsumgebung mit zahlreichen Vorteilen, darunter Gesundheits- und Wellnessmitgliedschaften sowie Schulungsprogramme zur persönlichen Entwicklung.

Benefits

Kostenlose Gesundheits- und Wellnessmitgliedschaft

Rabatte auf Übernachtungen

50% Rabatt auf Speisen und Getränke

30% Rabatt in Starbucks

Ausgezeichnete Schulungsprogramme

Monatliche Programme zur Unterstützung der psychischen Gesundheit

Mitarbeiterunterstützungsprogramm

Feiertage und Anerkennungsschemes

Geburtstag frei

Betriebliche Altersvorsorge

Qualifications

• Leidenschaft für Gastfreundschaft, Freizeit und Fitness.
• Freundliche Einstellung und Kommunikationsfähigkeit.

Responsibilities

• Aufrechterhaltung von Sauberkeit und Hygiene in öffentlichen Bereichen.
• Sicherstellung eines herausragenden Kundenerlebnisses.

Skills

Kundenservice

Kommunikationsfähigkeiten

Lösungsorientierte Denkweise

Hygiene- und Sicherheitsstandards

Job description

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Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high-quality facilities that leave our guests impressed.

So you’ll bring your passion for perfection to ensure our public areas look slick. Whether it’s sprucing up the studios, keeping the gym floor in top shape, or perfecting the poolside, you’ll love staying on top of your game.

You recognize that our members have high standards for their fitness experience. So you’ll be committed to making it one that keeps the smiles coming. Your daily tasks include maintaining cleanliness, hygiene, refining our guest experience, and caring for the pool area, such as responding to poolside alarms.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Join us and enjoy benefits such as…

• Complimentary Health and Wellness Membership at your home club for you and a family member or friend, worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend and including breakfast.
• Friends and Family discounted stays from £49, including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• A dynamic training approach utilizing our Mobile Gaming platform.
• Discounts and cashback offers on many high street brands and supermarkets.
• Well-being and healthcare benefits, including monthly programs supporting mental health.
• Mental health first aiders and up to 2 mental health days annually.
• Financial well-being support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counseling.
• A fun, supportive, and inclusive work environment with team events.
• Reward and recognition schemes, anniversary rewards, and more.
• Electric car salary sacrifice scheme.
• Your birthday off, guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• Big People Days to celebrate and recognize employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company pension scheme and life insurance.

*Terms and conditions apply based on your contract.

But what we need from you…

• A passion for hospitality, leisure, and fitness.
• A friendly attitude and ability to communicate with everyone.
• Outstanding customer service skills that lead to exceptional member satisfaction.
• Solution-oriented mindset with proactive issue spotting.
• Ability to work in compliance with company and legal guidelines, ensuring safety for all.

**Please note - All offers are subject to a successful DBS check in this role.**

Come and be part of something new & special - Work, Grow & Play the Village Way!