LEGO Sales Specialist — Create Premium Customer Experiences

Fenwick Limited; Kingston upon Thames; Hybride; GBP 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

25% Colleague Discount (across most of

28 days annual leave (+1 day yearly)

Birthday day off

WeCare online GP & mental health

Pension scheme

Résumé du poste

Fenwick Kingston invites passionate sales professionals to join the LEGO team, delivering a premium shopping experience through expert product knowledge and outstanding service. You’ll work with the Sales Manager to drive sales and build lasting customer relationships, guiding shoppers to the right Lego solutions with confidence and flair.

As the LEGO specialist, you’ll own the department, lead by example on the shop floor, and share knowledge to develop the wider team, while maintaining visual

Qualifications

• Experience in a senior sales or similar role (Essential)
• Strong knowledge of Menswear trends & a passion for fashion
• Excellent communicator with strong interpersonal skills
• Passionate about delivering excellent customer service
• Strong interest in Fenwick and the brands we sell

Responsabilités

• Face of the Lego brand in-store, delivering exceptional product knowledge and customer service for a premium shopping experience.
• Work with the Sales Manager to drive sales performance and build strong customer relationships with tailored advice and styling recommendations.
• As Lego specialist, own the department, guide customers to the right solutions for every occasion, and share knowledge to develop the team.
• Maintain excellent visual standards, maximise sales opportunities, and handle customer queries confidently and professionally.
• Create an engaging shopping environment that reinforces Lego heritage and drives customer loyalty at Fenwick Kingston.

Connaissances

Lego knowledge

Customer service

Communication skills

Product knowledge

Description du poste

Fenwick Kingston invites passionate sales professionals to join the LEGO team, delivering a premium shopping experience through expert product knowledge and outstanding service. You’ll work with the Sales Manager to drive sales and build lasting customer relationships, guiding shoppers to the right Lego solutions with confidence and flair.

As the LEGO specialist, you’ll own the department, lead by example on the shop floor, and share knowledge to develop the wider team, while maintaining visual