Legal PA: Diary, Billing & Client Care (Hybrid)

Williams Lea; Oxford; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

25 days holiday + bank holidays (pro‑r

Salary sacrifice schemes

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

Referral Scheme

Job summary

Williams Lea is seeking a Personal Assistant in Oxford to provide proactive, confidential support to fee earners within the Family Law team. You will manage complex diaries, coordinate meetings, liaise with clients, assist with billing and matter management, and supervise document production.

The role requires strong communication, multi-tasking and MS Office proficiency. Hybrid working applies, with office presence on Monday and another day of the week.

Qualifications

• Previous PA experience within a legal or professional services setting preferable.
• Exceptional standard of written and verbal communication.
• Proficient multi-tasker.
• Competent with the Microsoft Office suite.
• Team player.

Responsibilities

• Proactively managing complex diaries
• Answering telephone calls in a timely fashion, taking clear and detailed messages
• Organising internal and external meetings
• Liaising with clients via email or telephone and acting as a point of contact in keeping with the firm's standards for client care
• Assisting fee earners in the billing and credit control process.
• Generating accurate billing reports, creating pre-bills and updating reports in a timely manner
• Assisting fee earners with finance tasks, namely requesting CHAPS/BACS payments, bank transfers and paying in money received, as appropriate
• Ensuring accurate and timely use of client relationship management tool to facilitate matter opening, maintenance, closure and archiving
• Maintaining up to date client records on the firm's client relationship management tool, including client contact details, client specific requests in relation to billing and bill formats, details of other parties etc in line with the firm's policy and processes
• Co-ordinating fee earner movements and making travel arrangements
• Managing the client and matter inception process ensuring files are opened in a timely manner in accordance with the firm's policies
• Managing the process of submitting partner/fee earners expenses in a timely manner
• Co-ordinating the completion of document production (including digital dictations/manuscript amendments), e-filing and file management, photocopying and scanning services, organising couriers, sending out of letters/faxes etc
• Managing the production of official papers including bundles and relevant documents
• Drafting documents from precedents
• Liaising with fee earners and support staff based in other offices
• Demonstrating flexibility with working practices/processes in line with the business need, especially in times of pressure/ high workload

Skills

Microsoft Office

Diary management

Communication skills

Job description

Williams Lea is seeking a Personal Assistant in Oxford to provide proactive, confidential support to fee earners within the Family Law team. You will manage complex diaries, coordinate meetings, liaise with clients, assist with billing and matter management, and supervise document production.

The role requires strong communication, multi-tasking and MS Office proficiency. Hybrid working applies, with office presence on Monday and another day of the week.