Legal Operations Transformation Manager - 12 Month Fixed Term Contract

CMS CMNO LLP; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working policy

Generous bonus scheme

Up to 25 days holiday (rising to 28)

Holiday exchange scheme

Private medical insurance

Enhanced parental leave

Reasonable adjustments for disabled

Job summary

CMS CMNO LLP in London is seeking a Legal Operations Transformation Manager to coordinate cross-functional transformation programmes. You will track progress, maintain plans and logs, and provide clear updates to stakeholders.

The role focuses on delivering measurable value across the Legal Operations team. Applicants should bring experience managing multiple projects, strong analytics, and a collaborative mindset.

Qualifications

• Experience managing or supporting multiple projects simultaneously.
• Clear communication with stakeholders across teams.
• Ability to analyse information and present it straightforwardly.
• Proactive with adaptability to changing priorities.
• Collaborative mindset across functions and levels.
• Experience with project management approaches or tools (Agile, PRINCE2, MS Project, JIRA).
• Strong data handling and reporting using Excel/PowerPoint/BI.
• Knowledge of Legal Project Management or Legal Operations in a law firm.

Responsibilities

• Track project progress; keep plans, action logs, and risk/issue registers up to date.
• Coordinate tasks and follow up with project owners to maintain momentum.
• Support cross-team transformation initiatives; schedule meetings and share information.
• Prepare updates and simple dashboards to show status and progress.
• Monitor key metrics and flag risks, delays, or issues.
• Develop project materials ensuring accuracy and consistency.
• Identify opportunities to improve processes and delivery efficiency.
• Support the Legal Operations and Project Management service lines.

Skills

Project management

Stakeholder communication

Data analysis & reporting

Proactive work style

Collaboration across functions

Agile/PRINCE2/JIRA tooling

MS Excel / PowerPoint / BI

Legal Operations knowledge

Tools

JIRA

MS Project

PRINCE2

Job description

About the Role

The Legal Operations Transformation Manager supports the delivery of operational initiatives across the team. You’ll help track and coordinate projects, bring structure to day-to-day activity, and ensure work remains aligned to team priorities. The role also provides oversight and reporting, helping stakeholders understand progress and make informed decisions. Your work will contribute to delivering projects that create clear, measurable value.

In this role, you can expect to get involved in a variety of work including:

• Track the progress of projects, keeping plans, action logs, and risk or issue registers up to date
• Coordinate tasks and follow up with project owners to help keep work moving
• Support cross-team transformation initiatives by scheduling meetings, sharing information, and enabling effective collaboration
• Prepare clear updates and simple dashboards to show project status and progress
• Monitor key project metrics and flag any risks, delays, or issues
• Support the development of project materials and documents, ensuring they are accurate and consistent
• Identify opportunities to improve processes and make delivery more efficient
• Build an understanding of Legal Operations and Project Management service lines to support the team more broadly
• Provide additional support across projects and initiatives where needed

About you

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:

• Experience managing or supporting multiple projects at the same time
• Confidence working with stakeholders and communicating clearly across teams
• The ability to analyse information and present it in a straightforward way
• A proactive approach, with the ability to adapt to changing priorities
• A collaborative mindset and the ability to work across different functions and levels
• Experience of project management approaches or tools (such as Agile, PRINCE2, MS Project, JIRA, or similar)
• Strong data handling and reporting skills, including tools such as Excel, PowerPoint, or BI platforms
• An understanding of Legal Project Management or Legal Operations in a law firm
• Experience supporting transformation or change initiatives

What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave
• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Please note that we have a preferred agency panel in place.

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