Legal Operations Transformation Manager - 12 Month Fixed Term Contract

CMS Law; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Flexible hybrid working policy

Bonus scheme

Up to 25 days holiday

Holiday exchange scheme

Private medical insurance

Enhanced parental leave

Disability accommodations

Job summary

CMS Law is seeking a Legal Operations Transformation Manager to coordinate a portfolio of initiatives across the team. You will track progress, maintain action logs and risk registers, and deliver structured reports for stakeholders. Your work will align delivery with priorities and create measurable value.

You will lead cross-team efforts, schedule meetings, and produce dashboards that clearly show status and progress while spotting risks and delays early.

Qualifications

• Experience managing or supporting multiple projects simultaneously.
• Ability to communicate clearly with stakeholders across teams.
• Strong data handling and reporting skills.
• A proactive, adaptable approach to changing priorities.
• Collaborative mindset across functions and levels.
• Familiarity with project approaches/tools like Agile, PRINCE2, MS Project, or JIRA.
• Understanding of Legal Operations or Legal Project Management in a law firm.
• Experience supporting transformation or change initiatives.

Responsibilities

• Track project progress, keep plans, action logs, and risk/issue registers up to date.
• Coordinate tasks and follow up with project owners to keep work moving.
• Support cross-team transformation initiatives with scheduling, information sharing, and collaboration.
• Prepare clear updates and dashboards showing project status and progress.
• Monitor key metrics and flag risks, delays, or issues.
• Assist development of project materials and documents for accuracy and consistency.
• Identify opportunities to improve processes and delivery efficiency.
• Build understanding of Legal Operations and PM service lines to support the team.

Skills

Project management

Stakeholder management

Data analysis

Cross-functional collaboration

Communication

Process improvement

Change management

Legal Operations knowledge

Agile/PRINCE2/JIRA usage

Tools

JIRA

MS Project

Excel

PowerPoint

BI platforms

Job description

About the Role

The Legal Operations Transformation Manager supports the delivery of operational initiatives across the team. You'll help track and coordinate projects, bring structure to day-to-day activity, and ensure work remains aligned to team priorities. The role also provides oversight and reporting, helping stakeholders understand progress and make informed decisions. Your work will contribute to delivering projects that create clear, measurable value.

• Track the progress of projects, keeping plans, action logs, and risk or issue registers up to date

• Coordinate tasks and follow up with project owners to help keep work moving

• Support cross-team transformation initiatives by scheduling meetings, sharing information, and enabling effective collaboration

• Prepare clear updates and simple dashboards to show project status and progress

• Monitor key project metrics and flag any risks, delays, or issues

• Support the development of project materials and documents, ensuring they are accurate and consistent

• Identify opportunities to improve processes and make delivery more efficient

• Build an understanding of Legal Operations and Project Management service lines to support the team more broadly

• Provide additional support across projects and initiatives where needed

About you

We will invest in your ongoing training and developmenttosupport your professional goalsand help you tothriveinyourrole from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet thefollowing skills and experience:

• Experience managing or supporting multiple projects at the same time

• Confidence working with stakeholders and communicating clearly across teams

• The ability to analyse information and present it in a straightforward way

• A proactive approach, with the ability to adapt to changing priorities

• A collaborative mindset and the ability to work across different functions and levels

• Experience of project management approaches or tools (such as Agile, PRINCE2, MS Project, JIRA, or similar)

• Strong data handling and reporting skills, including tools such as Excel, PowerPoint, or BI platforms

• An understanding of Legal Project Management or Legal Operations in a law firm

• Experience supporting transformation or change initiatives

What's in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

• Competitive basic salary (reviewed annually)

• Flexible, hybrid working policy

• Generous bonus scheme

• Up to 25 days holiday (rising to 28 days with service)

• Holiday exchange scheme

• Private medical insurance

• Enhanced parental leave

• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.