Legal Assistant - Family Law - Redditch

HCB ACCOUNTANTS LLP; Redditch; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Legal Assistant to join their Family Law team in Redditch. This office-based role involves providing essential administrative support, managing client interactions, and ensuring the smooth operation of legal processes. The ideal candidate will possess excellent communication and organizational skills, along with a proactive approach to handling sensitive matters. With a supportive work environment and opportunities for professional growth, this position is perfect for those looking to make a meaningful impact in a legal setting.

Benefits

26 days holiday plus Bank Holidays

Fixed fee basis for financial certainty

Qualifications

• Experience in administrative support within a legal environment.
• Ability to handle sensitive matters and maintain confidentiality.

Responsibilities

• Provide administrative support to the Fee Earner and colleagues.
• Manage billing processes and client correspondence efficiently.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Time Management

Attention to Detail

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Electronic Case Management Systems

Job description

HCB Solicitors Limited are recruiting for a Legal Assistant to join our Family Law team in Redditch .

Main purpose
To provide administrative support to the Fee Earner within the department as well as general support to fellow colleagues within the office.

Key tasks include:

• Maintaining Fee Earner’s diary, arranging meetings and appointments.
• Dealing with new enquiries, initiating and completing the setup of new matters, to include all onboarding and due diligent processes, such as identification verification and complying with anti-money laundering regulations.
• Diligent typing, printing and processing of dictations.
• Organising, e-filing and scanning documents into our Case Management System whilst also maintaining the paper files with accuracy and efficiency.
• Managing the billing process, to include generating and coordinating invoices on a monthly basis plus chasing any outstanding payments.
• Requesting payments and recording receipts of monies, to include liaising with our Accounts Team.
• Opening and archiving all paper and electronic files.
• Dealing with routine client correspondence and queries.
• Attending to clients both in person and on the telephone in a confident manner with excellent interpersonal skills, demonstrating a high level of customer care.
• Dealing with third party agencies, to include Counsel, Courts, Experts and other solicitors.
• Ensuring the confidentiality of the client and firm’s information and documentation at all times.
• Fully conversant with Word, Outlook and Excel with experience of working with electronic Case Management Systems.
• Supporting the general administration within the Family Law Team and Redditch office
  

Person Specification

• The ideal candidate will bring with them/be:
• Great communication skills and an ability to work well with others
• Ability to work under time constraints and prioritise work load
• Able to handle sensitive matters discreetly
• Good organisation skills with a methodical approach
• Self-motivated and proactive
• Deliver excellent service to clients and colleagues

Location: Redditch Office (Office Based role)
Hours: Mon – Fri, 09.00 – 17.15 with a one hour lunch break
Holiday: 26days plus Bank Holidays
Salary: Dependent on experience

To apply for this position, please email your CV to Lisa Syrett - [e-mail]

Working on a fixed fee basis means there is no uncertainty as to your outlay.