Leeds Store Manager: Drive Sales & Customer Experience

Gravity Recruit Limited; Leeds; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

OTE £55k+

Personal Commission

Job summary

Gravity Recruit Limited is seeking an experienced Store Manager for a Leeds store. You will lead a small sales team, ensure exceptional store standards and safe operations, and drive sales performance with a strong emphasis on customer service.

The ideal candidate has 1+ year of team management in retail, preferably in furniture, flooring or related sectors. You will be proactive, self-motivated and flexible to work weekends/bank holidays as the business requires.

Qualifications

• Minimum 1 year experience managing small teams.
• Experience in furniture, flooring, electricals or related retail is a plus.
• Strong customer service focus with a track record of exceeding targets.

Responsibilities

• Oversee day-to-day operations of a small team.
• Maintain store standards and health & safety compliance.
• Drive KPIs and sales, including add-on sales across product ranges.
• Conduct regular performance reviews and support underperformers to improve.
• Ensure an outstanding customer journey from first visit to after-sales.

Skills

Team management

Sales targets

Customer service

Leadership

Job description

Gravity Recruit Limited is seeking an experienced Store Manager for a Leeds store. You will lead a small sales team, ensure exceptional store standards and safe operations, and drive sales performance with a strong emphasis on customer service.

The ideal candidate has 1+ year of team management in retail, preferably in furniture, flooring or related sectors. You will be proactive, self-motivated and flexible to work weekends/bank holidays as the business requires.