Leasing & Sales Administrator – Grow with the Team

Pertemps Solihull; Birmingham; On-site; GBP 17,000 - 19,000; Full time

Job summary

Pertemps Solihull is seeking a motivated Sales & Leasing Administrator in Birmingham to join a growing team. The role blends sales, customer service, account management and admin, with a strong focus on converting enquiries and supporting the full vehicle leasing process.

This long-term position offers progression as you build relationships with customers, manage leasing documentation, and work with internal teams to hit sales targets. Temp to perm opportunity.

Qualifications

• Previous experience in a sales, sales administration, leasing administration, or account management role.
• Experience within the vehicle leasing, fleet management, automotive, or related industry.
• Proven ability to manage customer enquiries and convert opportunities into sales.
• Confident telephone manner with strong relationship-building skills.
• Excellent written and verbal communication skills.
• Strong commercial awareness and a genuine desire to achieve sales results.
• Professional email writing and correspondence skills.
• Proficient in Microsoft Office, including Outlook, Word, Excel, and Teams.
• Excellent attention to detail and ability to balance sales with administration.
• Ability to manage multiple enquiries, prioritise workload, and meet deadlines.
• Knowledge of the vehicle leasing process is highly desirable.

Responsibilities

• Manage new and existing customer enquiries and identify suitable vehicle leasing solutions.
• Proactively follow up enquiries and quotations to maximise sales opportunities.
• Build and maintain strong relationships with customers, clients, suppliers, and internal teams.
• Handle inbound and outbound telephone calls confidently and professionally.
• Attend client and customer visits to build relationships, understand their requirements, present leasing solutions, and identify new business opportunities.
• Respond to customer enquiries via email and telephone in a timely and professional manner.
• Prepare and issue vehicle quotations, proposals, and sales documentation.
• Discuss vehicle specifications, leasing options, pricing, and contract terms with customers.
• Negotiate and close sales while maintaining a high standard of customer service.
• Maintain regular contact with customers throughout the sales and leasing process.
• Process leasing documentation accurately and efficiently.
• Use the Jaama Key2 system to manage vehicle, customer, order, and contract records.
• Monitor vehicle orders and delivery progress and provide regular customer updates.
• Assist with contract administration, renewals, extensions, and vehicle lifecycle management.
• Identify opportunities for repeat business, renewals, referrals, and additional sales.
• Work closely with the sales and account management teams to achieve sales targets.
• Maintain accurate records of customer interactions, quotations, orders, and sales activity.
• Prepare sales reports and other documentation as required.
• Ensure all activity complies with company procedures and relevant industry regulations.

Skills

Sales experience

Leasing administration

Account management

Communication skills

Telephone manner

Customer service

Attention to detail

Time management

Multi-tasking

Negotiation skills

Tools

Microsoft Office

Jaama Key2 system

Job description

Pertemps Solihull is seeking a motivated Sales & Leasing Administrator in Birmingham to join a growing team. The role blends sales, customer service, account management and admin, with a strong focus on converting enquiries and supporting the full vehicle leasing process.

This long-term position offers progression as you build relationships with customers, manage leasing documentation, and work with internal teams to hit sales targets. Temp to perm opportunity.