Leasing Professional - KAMPUS

Native Group; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Leasing Professional in Manchester, where your talents will be nurtured and valued. In this dynamic role, you will engage with residents, manage leasing activities, and ensure high satisfaction levels. Your contributions will help create thriving communities that stand out in the market. If you're passionate about people and beautiful buildings, this is your chance to make a difference in a collaborative environment that celebrates diversity and inclusion. Be part of a team that is dedicated to creating sustainable living spaces and enhancing community experiences.

Benefits

Company Pension Scheme

Cycle to Work Scheme

24/7 Employee Assistance Programme

Westfield Health Cash Plan

Life Assurance

Referral Scheme

Paid Volunteer Time

20% discount on Native Places stays

Qualifications

• Experience in leasing activities as part of a team.
• Strong customer service skills and ability to resolve issues.

Responsibilities

• Perform marketing, leasing, and renewal strategies to achieve goals.
• Support management in building community reputation and brand.

Skills

Leasing Activities

Customer Service

Sales Skills

Interpersonal Skills

Organizational Skills

Problem Solving

Confidentiality

Tools

In-house Leasing Systems

Job description

Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.

This is an exciting opportunity to join our operational team at Kampus, Manchester as a Leasing Professional.

We are looking for a new team member, who can be an integral member of our leasing team, to support delivering an outstanding customer service to our residents.

The Leasing Professional role performs the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

You will support the management team in building and maintaining the reputation and brand of the building in the local community, driving revenue, managing costs and all whilst achieving the highest possible approval rating for service and team engagement.

Each day will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of interpersonal and organisational skills. You will bring positive energy to each conversation, resolves issues quickly and effectively, and make everyone feel welcome and appreciated.

If you’re ready to be our next Native, you’ll probably:

• Have experience of performing all leasing activities as a key member of a leasing/letting teams by using inhouse systems.
• Be able to perform all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospective residents, organising community tours and apartment viewings, processing applications, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
• Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual.
• Identifies areas for improvement and offers suggestions and recommendations to improve efficiency and productivity.
• Ability to keep sensitive information highly confidential at all times.

About Us

We are Native Communities, we specialise in operating £3bn of mixed use, residential and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time.

Our people are our superpower, our team is our greatest strength. Join Native, and you'll work alongside the best and the brightest in property, hospitality, technology and marketing – in an environment where your talents are valued, nurtured and developed.

As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us;

• Company Pension Scheme provided by NEST
• Cycle to Work Scheme.
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time
• 20% discount on Native Places stays!

Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and its integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you’re a Native, your differences will make all the difference.

If you’re as passionate as we are about people and beautiful buildings, we'd love to hearfrom you!