Leasing Consultant

Arcan Capital; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in real estate is seeking a Leasing Consultant to enhance the resident experience through exceptional customer service and relationship building. In this dynamic role, you'll guide prospective residents through the leasing process, ensuring smooth operations and high satisfaction levels. Your ability to communicate effectively and create positive impressions will be key in driving occupancy and supporting community engagement initiatives. Join a supportive and growth-oriented culture where your contributions will make a significant impact on a thriving organization.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid vacation

PTO/Sick leave

401k matching

Opportunities for career growth

Qualifications

• Customer service-oriented with strong interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Engage with prospects through property tours and inquiries.
• Assist with leasing tasks and maintain accurate resident records.
• Provide exceptional customer service and handle resident concerns.

Skills

Customer service orientation

Excellent communication skills

Problem-solving skills

Interpersonal skills

Time management

Multitasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Leasing Consultant role at Arcan Capital

Job Description

Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Leasing Consultant, you will serve as the primary point of contact for prospective and current residents, fostering a welcoming and professional community atmosphere.

This role is ideal for individuals passionate about customer service, relationship building, and thriving in a dynamic, people-focused environment. If you seek an opportunity to contribute to a growing organization while enhancing the resident experience, we encourage you to apply.

About Arcan Capital

Founded in 2016, Arcan Capital specializes in acquiring and managing apartment properties across the Southeastern United States. With over 80 employees and plans to expand, you will be a key part of our success, ensuring seamless leasing experiences and supporting our engaging company culture.

We foster a collaborative, engaging, and service-driven culture and are committed to providing outstanding living experiences and supporting our employees' professional growth.

Job Summary

You will be the first point of contact for prospective residents, guiding them through the leasing process from inquiry to move-in. Responsibilities include handling inquiries, assisting with leasing procedures, and working with on-site teams to ensure smooth operations.

Your interpersonal skills, effective communication, and ability to create a positive first impression are essential for achieving leasing goals and maintaining resident satisfaction. Prior experience in property management or leasing is beneficial but not required; strong interpersonal skills and a customer-first mindset are key.

Key Responsibilities

1. Engage with prospects through property tours, inquiries, and promoting amenities.
2. Drive occupancy by communicating benefits and guiding applications.
3. Assist with leasing tasks such as processing applications and lease agreements.
4. Coordinate apartment inspections and move-in preparations.
5. Provide exceptional customer service and handle resident concerns.
6. Maintain accurate resident records and respond promptly to inquiries.
7. Stay informed of market trends and competitor properties.
8. Support community events and resident engagement initiatives.

Qualifications & Skills

• Customer service-oriented with a passion for helping people.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Organized with strong time management skills.
• Proficiency in Microsoft Office is a plus.
• Positive attitude and team-oriented mindset.
• Flexible schedule, including weekends and holidays, as needed.

Education & Experience

• High school diploma or equivalent required.
• Experience in customer service, leasing, hospitality, or administrative support is preferred but not required.
• Ability to handle confidential information professionally.

Why Join Arcan Capital?

• Supportive, people-focused culture fostering long-term relationships.
• Opportunities for career growth and development.
• Competitive compensation and benefits, including medical, dental, vision, paid vacation, PTO/Sick leave, 401k matching, and more.

If you're ready to bring your customer service expertise to a dynamic real estate environment, apply today!