Leasing Consultant

Select Car Leasing; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Fahrzeugleasing sucht einen Leasing Consultant, um Kundenanfragen zu verwalten und exzellenten Kundenservice zu bieten. Diese spannende Rolle erfordert eine proaktive Herangehensweise und die Fähigkeit, in einem dynamischen Verkaufsumfeld erfolgreich zu sein. Als Leasing Consultant werden Sie direkt zur Leistung des Verkaufsteams beitragen, indem Sie sicherstellen, dass Kunden fair behandelt werden und ihre Leasingreise reibungslos verläuft. Wenn Sie eine Leidenschaft für den Verkauf haben und in einem unterstützenden Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung in der Fahrzeugleasing- oder Automobilbranche ist wünschenswert.
• Kenntnisse der Verkaufsprozesse und -systeme sind erforderlich.

Responsibilities

• Aufbau positiver Kundenbeziehungen und Unterstützung während des Leasingprozesses.
• Verwaltung von Verkaufsanfragen und Bereitstellung klarer Informationen.

Skills

Kundenbeziehungsmanagement

Verkaufserfahrung

Problemlösungsfähigkeiten

Kenntnisse der Verkaufsprozesse

Job description

Role Title: Leasing Consultant, Office-based

Main Purpose of Role

The Leasing Consultant is a sales-based role, primarily responsible for managing incoming customer enquiries and leads. The role involves responding promptly to customer enquiries, providing excellent customer service, and sharing appropriate information. It has a direct impact on the Sales Team's performance and the overall success of the business.

Responsibilities

1. Customer Relationship Management: Building a positive first impression, supporting customers through their leasing journey, and ensuring fair treatment aligned with the company's 'DRIVE' values.
2. Day-to-day Management of Sales Leads/Enquiries: Responding to new leads, managing existing customers, adhering to sales processes, updating systems, and providing clear information.
3. Performance Measures: Staying on top of daily tasks and activities, adopting the right behaviors to achieve success, and supporting managers and teams.
4. Communication: Clearly communicating information to customers and providing regular updates to managers on performance.
5. Reporting: Providing clear reports on sales performance to ensure targets are met.
6. Relationship Management: Supporting relationships with key suppliers and internal teams.
7. Compliance: Staying updated on compliance requirements, completing necessary training, understanding FCA guidelines, and managing complaints and risks proactively.
8. Health & Safety: Supporting the company's health and safety policies and escalating issues appropriately.

Skills/Experience/Knowledge

• Experience in vehicle leasing or motor industry (desirable).
• Experience working in a busy sales environment.
• Knowledge of sales processes and systems.
• Approachable, supportive, with problem-solving skills and a proactive approach.

Values

DRIVE: Dedication, Respect, Integrity, Value

Application Process

Apply now at: www.selectcarleasing.co.uk/careers

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management
• Industry: Motor Vehicle Manufacturing