Learning Resource Centre Adviser

Uxbridge College; Uxbridge; On-site; GBP 21,000 - 25,000; Part time

Job summary

Uxbridge College is seeking a proactive team member to support students in its Learning Resource Centres at Uxbridge and Hayes Campuses. You will deliver front-line services, assist learners with print and online resources, and help students use digital tools for independent study and assessment.

The role emphasizes strong customer service, IT literacy, and the ability to engage 16–18 year olds in a busy educational environment.

Qualifications

• Experience delivering front-line customer service in a busy environment.
• Strong communication and interpersonal skills.
• Comfortable using IT tools to support learning and assessment.

Responsibilities

• Provide front-line services to learners and staff in Learning Resource Centres at Uxbridge and Hayes Campuses.
• Support access to print and electronic resources and digital tools for independent learning and assessment.
• Assist in delivering the Study Skills programme to develop resource use.

Skills

Customer service

Digital skills

Communication

Interpersonal skills

Tools

IT systems

Job description

Please note: for individuals who start a term time only role after 1st September, the salary will be pro-rated from the start date to the end of this academic year (31st August 2027). This ensures that the correct entitlement to pay and holiday pay relative to the portion of the year worked.

Do you have excellent customer service and digital skills? Would you enjoy working with young people in a learning environment?

We are looking for a positive, pro-active team member to provide support to our students through the work of the College's Learning Resource Centres at our Uxbridge and Hayes Campuses.

You will provide outstanding front-line services to learners and curriculum staff within the learning spaces, supporting access to a range of print and electronic resources and student use of digital tools for independent online learning and assessment. You will also assist in the delivery of the Study Skills programme to develop, promote and support the use of resources and software.

Together with excellent communication and inter-personal skills, you should have good working knowledge of IT and experience gained in a busy, customer-focused environment. You will have the confidence to address young people aged 16-18 and manage behaviour effectively to maintain a positive learning environment.