Learning & Organisational Development (L&OD) Adviser (FTC)

Herbert Smith Freehills; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

An established industry player seeks a dedicated Learning and Organizational Development Adviser to enhance training initiatives and support employee development. This role involves project management of training programs, conducting training needs analyses, and delivering engaging training sessions. The ideal candidate will thrive in a collaborative environment, leveraging their expertise in program management and data analysis to drive impactful learning solutions. Join a dynamic team committed to fostering an inclusive culture that values innovation and high performance, where your contributions will shape the future of organizational development.

Qualifications

• Experience in programme management and L&D content delivery in a professional services environment.
• Proven ability to analyze data and support decision-making with insights.

Responsibilities

• Manage training programmes and support L&D initiatives aligned with firm strategy.
• Conduct training needs analyses and deliver training sessions both online and in-person.

Skills

Programme management

Training and facilitation delivery

Coaching skills

Client service skills

Organisational skills

Problem-solving abilities

Data analysis

Attention to detail

Education

Tertiary qualifications

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Learning management systems

Job description

About Herbert Smith Freehills

As one of the world’s leading law firms, we advise many of the largest and most ambitious organisations across all major regions of the globe. With over 5,000 people, including 3,100 lawyers and over 2,000 business services professionals, operating from our global network of offices across Asia Pacific, Europe, the Middle East and North America, Herbert Smith Freehills is at the heart of the new global business landscape providing premium quality, full-service legal advice.

We recognise that the success of our business and our clients relies on the skills, knowledge and ideas of all our people. Our environment is one in which high performance is expected, in return, we will provide you with rewards and opportunities tailored to your personal and professional goals.

The Opportunity

Primary Objectives:

Providing development support across the firm aligned to firm strategy.

Key Internal Relationships:

Global L&OD Team
Wider People Team
Education partners

Core L&OD Adviser duties

1. Project management of training programmes in support of L&OD programme managers. To include liaison with delegates and speakers, communication with stakeholders, effective use of the firm's learning management system and preparation of evaluations, data and reports.
2. Assist L&OD managers in conducting training needs analyses where required.
3. Support with the design/re-design and delivery of appropriate development interventions to meet development needs identified. Including researching topics and preparing a first draft of learning resources for L&OD Manager review.
4. Deliver training and provide facilitation (both online and in-person) and act as a producer for online development programmes and workshops in support of other team members.
5. Support with the design and development of L&OD promotional materials, comms and reporting.
6. Oversee costs and delivery agreements with key external suppliers.
7. Act as one of the team's key contacts for any development related queries arising from internal stakeholder groups.

Organisational Development projects

1. Support with the design and implementation of organisational development projects and change management initiatives (for example: leadership development, digital and AI adoption, apprenticeship pathways and business integration projects).
2. Conduct research and analysis to understand organisational needs and monitor market trends.
3. Collaborate with senior leadership to ensure successful implementation of change management initiatives.
4. Monitor, evaluate and report on the effectiveness of organisational development interventions.

Clients

1. Support (with other advisers) the team's delivery of L&OD interventions for the firm's key clients, conducting training needs analyses, supporting design and delivery/facilitation as required, liaising with client contacts, client relationship partners and BD colleagues.

Other L&OD team duties

1. Support the L&OD budget process.
2. Support the development of other team members by providing feedback, delegating work and acting as an informal mentor/buddy to more junior colleagues as appropriate.
3. Provide cover for other L&OD team members during absences/holidays as requested.

Key Performance Indicators:

1. Supports the design and delivery of effective development interventions.
2. Works collaboratively across the global L&OD team.
3. Maintains clear process for efficient delivery of programmes and projects.
4. Develops areas of subject matter expertise to design and deliver effective interventions aligned to the firm’s strategy.
5. Effective style for facilitating and delivering learning interventions.
6. L&OD budget is monitored and areas of over/under spend are reported to the relevant L&OD manager.
7. Positive relationships with key internal/external stakeholders are maintained.
8. Exhibits a willingness to innovate and experiment with different digital solutions and approaches (including AI tools) to improve and streamline existing processes.

Qualifications, skills and experience

1. Experience in programme management and design and delivery of L&OD content in a professional services environment.
2. Experience of exploring and advising on development needs with individuals and organisational development issues.
3. Proven ability to analyse data and use business insights to support decision-making and advise on appropriate development interventions.
4. Training and facilitation delivery experience.
5. Coaching skills and qualification are desirable.
6. Tertiary qualifications are desirable.
7. Excellent level of proficiency in Microsoft Word, PowerPoint and Excel.
8. Experience of working with learning management systems to design and build training content and curricula and to produce reporting and analytics.
9. Excellent client service skills.
10. Ability to work in an international, dispersed team.
11. Proven ability to work autonomously.
12. Proven organisational and time management skills.
13. Ability to manage processes with minimal supervision.
14. Strong attention to detail.
15. Displays good judgment and problem-solving abilities.

Team

Human Resources

Working Pattern

Full time

Location

London

Contract type

Fixed Term Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.