Learning & Organisational Development (L&OD) Adviser

Herbert Smith Freehills; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a leading global law firm as a Learning and Organizational Development Adviser, where you will play a pivotal role in enhancing employee skills and fostering a culture of continuous improvement. This exciting opportunity involves managing training programmes, collaborating with senior leadership on change initiatives, and delivering impactful learning interventions. With a commitment to diversity and inclusion, this firm values innovative ideas and high performance. If you are passionate about facilitating growth and development in a dynamic environment, this role offers the chance to make a meaningful impact.

Qualifications

• Experience in programme management and L&D content delivery in a professional services environment.
• Ability to analyze data and support decision-making.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Manage training programmes, liaising with stakeholders and preparing evaluations.
• Support design and delivery of development interventions.
• Monitor and report on the effectiveness of interventions.

Skills

Programme Management

Data Analysis

Training and Facilitation

Coaching Skills

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Organizational Skills

Problem-Solving

Client Service Skills

Education

Tertiary Qualifications

Tools

Learning Management Systems

Job description

About Herbert Smith Freehills

As one of the world’s leading law firms, we advise many of the largest and most ambitious organisations across all major regions of the globe. With over 5,000 people, including 3,100 lawyers and over 2,000 business services professionals, operating from our global network of offices across Asia Pacific, Europe, the Middle East, and North America, Herbert Smith Freehills provides premium quality, full-service legal advice.

We recognise that the success of our business and our clients relies on the skills, knowledge, and ideas of all our people. Our environment expects high performance, and in return, we offer rewards and opportunities aligned with your personal and professional goals.

The Opportunity

Primary Objectives:

Providing development support across the firm aligned to firm strategy.

Key Internal Relationships:

• Global L&OD Team
• Wider People Team
• Education partners

Core L&OD Adviser duties

• Project management of training programmes, including liaising with delegates and speakers, communicating with stakeholders, utilizing the firm's learning management system, and preparing evaluations, data, and reports.
• Assist L&OD managers in conducting training needs analyses.
• Support the design, re-design, and delivery of development interventions, including researching topics and preparing drafts of learning resources.
• Deliver training and facilitate sessions both online and in-person; act as a producer for online development programmes.
• Support the creation of promotional materials, communications, and reports.
• Manage costs and delivery agreements with external suppliers.
• Serve as a key contact for development-related queries from internal stakeholders.

Organisational Development projects

• Support design and implementation of OD projects and change management initiatives, such as leadership development and digital adoption.
• Conduct research to understand organizational needs and monitor market trends.
• Collaborate with senior leadership to implement change initiatives successfully.
• Monitor, evaluate, and report on the effectiveness of interventions.

Clients

• Support delivery of L&OD interventions for key clients, including needs analysis, design, delivery, and liaising with client contacts and BD colleagues.

Other Duties

• Assist with the L&OD budget process.
• Support team development through feedback, delegation, and mentoring.
• Provide cover for team members during absences.

Key Performance Indicators

• Effective design and delivery of development interventions.
• Collaboration within the global team.
• Efficient process management for programmes and projects.
• Development of subject matter expertise.
• Effective facilitation and delivery skills.
• Monitoring of the L&OD budget.
• Maintenance of positive stakeholder relationships.
• Innovation in digital solutions, including AI tools.

Qualifications, Skills, and Experience

• Experience in programme management and L&OD content delivery in a professional services environment.
• Ability to analyze data and support decision-making.
• Training and facilitation experience.
• Coaching skills and qualifications are desirable.
• Tertiary qualifications are desirable.
• Proficiency in Microsoft Word, PowerPoint, Excel, and learning management systems.
• Excellent client service skills.
• Ability to work in an international, dispersed team.
• Proven organizational and time management skills.
• Strong attention to detail and problem-solving abilities.

Team

Knowledge, Learning and Research, London L&OD, Ellika Benn, Level 2

Working Pattern

Full time

Location

London

Contract type

Permanent Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. This is essential to our success, including our ability to innovate and achieve high performance. This aligns with our Values—Human, Bold, and Outstanding.