Learning & Development Consultant

Softcat plc; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Pension

Life Assurance

Holidays

Trips

Vouchers

Family Benefits

Maternity and Paternity support

Job summary

Softcat plc is seeking a Learning & Development professional to build trusted relationships with leaders and sales teams. This role focuses on identifying capability gaps, creating targeted upskilling strategies, and delivering impactful coaching and learning solutions.

The ideal candidate will demonstrate exceptional stakeholder management skills and strong commercial awareness, effectively managing multiple programs while facilitating engaging learning experiences.

Qualifications

• Exceptional stakeholder management skills to influence at all levels.
• Strong commercial awareness and performance‑consulting expertise.
• Ability to create and own capability strategies and upskilling plans.
• Experience in facilitating engaging learning experiences.
• Skilled in measuring impact through data and insights.
• Ability to manage multiple programs and stakeholders effectively.

Responsibilities

• Build relationships with senior leaders and sales teams.
• Identify capability gaps and create upskilling strategies.
• Deliver coaching and learning solutions.
• Lead capability programmes with measurable results.
• Influence stakeholders with a performance‑consulting approach.
• Manage resources and partners to maximize impact.

Skills

Stakeholder management

Performance consulting

Commercial awareness

Coaching

Data analysis

Job description

Softcat's Learning & Development team sits within a wider People & Property department consisting of People Operations, People Business Partners, Reward, Talent Acquisition, Diversity & Inclusion and Employee Engagement. The purpose of the L&D team is to champion a learning culture that empowers employees to reach their potential and drive high performance at Softcat. The L&D team plays an influential part in our business, ensuring that Softcat succeeds through our people.

Responsibilities

• Build trusted relationships with senior leaders and sales teams, acting as a strategic advisor on capability and performance.
• Identify capability gaps and create targeted upskilling strategies that drive sales performance and business outcomes.
• Deliver impactful facilitation, coaching and learning solutions that build skills, confidence and capability.
• Lead end‑to‑end capability programmes, ensuring successful delivery and measurable results.
• Influence stakeholders and shape capability decisions through a performance‑consulting approach.
• Manage internal resources and external partners to maximise impact, value and business performance.

Qualifications

• Demonstrate exceptional stakeholder management skills, with the ability to build credibility, influence and challenge constructively at all levels.
• Apply strong commercial awareness and performance‑consulting expertise to identify capability needs and deliver effective business‑focused solutions.
• Create and own capability strategies, upskilling plans and development initiatives that drive measurable performance outcomes.
• Facilitate engaging learning experiences and provide coaching across virtual and face‑to‑face environments to support capability growth and behaviour change.
• Measure impact through data and insights, using evaluation outcomes to continuously improve learning solutions and capability decisions.
• Manage multiple capability programmes, stakeholders and external partners, while balancing business priorities and delivering high‑quality results in a fast‑paced commercial environment.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours – flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Benefits

We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things.

• Pension
• Share incentive plan
• Life Assurance
• Holiday
• Trips
• Vouchers
• Partner/family Benefits
• Maternity, Paternity and Adoption support

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture‑driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.