Learning Designer

Money & Pensions Service; Bedford; Hybrid; GBP 48,000 - 58,000; Full time

Benefits offered by this job

30 days annual leave

Pension (2:1 matched up to 10%)

Season ticket loan

Cycle to work scheme

Subsidised eye tests & flu jabs

Life assurance

EAP Assist & Life

Enhanced family and sick pay

2 paid volunteering days

Recognition scheme

Retail discounts portal

Job summary

MaPS, based in Bedford, is recruiting a Learning Designer for a hybrid, 12‑month fixed‑term contract. You will create high‑quality training solutions across digital and blended formats, aligning with the Money Guidance Competency Framework and supporting a national program for a diverse learner base.

The role includes end‑to‑end content development, collaboration with SMEs and digital teams, and ensuring accessibility and quality across all training outputs.

Qualifications

• Significant experience in learning and training design across multiple formats.
• Experience with learning platforms (LMS/LXP) and creating digital/blended solutions.
• Proficiency with market-leading authoring tools (Adapt, Articulate 360, Adobe Captivate, Synthesia, Camtasia).

Responsibilities

• Design and develop a portfolio of training solutions across digital and blended formats.
• Translate business needs into effective learning experiences aligned to the Money Guidance Competency Framework.
• Collaborate with SMEs and content producers to deliver high-quality training outputs.

Skills

Learning design

LMS/LXP familiarity

Adapt

Articulate 360

Adobe Captivate

Synthesia

Camtasia

Job description

Learning Designer

£53,000 per annum

Bedford

Fixed Term Contract 12 months

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Learning Designer. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Why This Role Matters

The Learning Designer is responsible for designing and developing high quality training solutions across digital and blended formats. Working as part of the Learning Design team, the role translates business needs, technical content and learner requirements into effective learning experiences aligned to the Money Guidance Competency Framework.

The role supports a national training offer delivered to a wide network of external organisations and practitioners across the UK, designed to improve their understanding, skills, and confidence in money guidance and financial education for the benefit of their customers or service users.

The largest initiative - Money Guiders - is undergoing significant expansion and currently includes:

• 250 programme partners
• 17,000 practitioners (learners)
• A UK-wide programme of learning and CPD events
• A high-profile annual conference
• A comprehensive eLearning suite
• City & Guilds Assured digital credentials
• A unique Money Guidance Competency Framework

The postholder will play a critical role in creating new training solutions to meet the needs of a rapidly growing and diverse learner base, working independently on projects as part of a collaborative team.

Please note that this role can be worked part time or part of a job share

What You’ll Be Doing

Learning Design and Training Content Development

• Hold accountability for the creation of a portfolio oftraining solutions.
• Design and develop pedagogically sound training solutions across a range of digital and non-digital formats, including eLearning, webinars, workshops, microlearning, video, and assessments.
• Manage the end-to-end process for transforming learner needs and concepts into deliverable training/learning output.
• Apply a range of instructional approaches and adult learning principles to meet diverse learner needs.
• Apply accessible learning practices and design principles to ensure all individuals can access and benefit from all training programmes.
• Ensure all training content aligns with defined learning outcomes, learner needs, and the Money Guidance Competency Framework.
• Manage the authoring of bespoke training/learning materials.
• Translate technical content and subject matter expertise into engaging, accessible, and effective learning experiences.
• Produce high-quality learning outputs such as storyboards, scripts, workshop materials prototypes, and supporting resources.
• Support lifecycle management of a large and growing digital learning library, including technical content updates, and refreshing instructional approaches.

Collaboration and Delivery

• Support the prioritisation of the training content pipeline and delivery plan.
• Work flexibly as part of the Learning Design team to deliver the training content pipeline.
• Collaborate with subject matter experts (SMEs), learners, authors, trainers, facilitators, and digital content producers to co-create training solutions.
• Manage project plans involving suppliers and internal teams e.g. platform operations, external accreditation, events, to ensure training programmes are delivered effectively.
• Ensure compatibility of learning content with digital learning platforms and systems.
• Contribute to future plans for training solutions that support practitioners, leaders and manager in a wide range of job roles and sectors.

Quality Assurance and Continuous Improvement

• Ensure all content meets quality standards, including accessibility, brand, and external accreditation requirements.
• Use learner feedback and data to evaluate the effectiveness of training and inform continuous improvements.
• Stay up to date with learning design trends, tools, and best practice to enhance learning provision.

What You’ll Bring

To be successful in this role, you’ll need:

Essential:

1. Significant experience in learning and training design, applying adult learning principles across a range of formats.
2. Demonstrable experience with learning platforms (e.g. LMS/LXP) and creating engaging digital and/or blended learning solutions using market leading tools such as Adapt, Articulate 360, Adobe Captivate, Synthesia, Camtasia.
3. Ability to translate complex or technical content into clear, engaging learning experiences
4. Experience working collaboratively with stakeholders, including learners, subject matter experts and content developers.
5. Strong organisational skills, with the ability to manage multiple tasks and meet delivery deadlines.

Desirable:

1. Experience working with skills and competency frameworks.
2. Knowledge of financial capability, money guidance, or related sectors.
3. Experience with accredited training or digital credentialing.

Personal Attributes

• Creative and learner-focused, with a passion for designing engaging learning experiences.
• Strong attention to detail and commitment to quality.
• Proactive and solution-oriented approach to problem solving.
• Collaborative team player, open to feedback and new ideas.
• Adaptable and responsive in a fast-paced and evolving environment.

About Us

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.

Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

What We Offer

• 30 days’ annual leave plus bank holidays
• Pension (2:1 matched contribution up to 10%)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible Working

We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development

We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Step 1: Submit Your Application

Open: 28/08/2026 | Deadline: 13/09/2026

To apply, please submit the following documents:

1. Your most up-to-date CV
2. A cover letter (maximum 1,000 words). Please structure your cover letter in two parts:

1. Part 1 – Motivation and fit Explain why you are interested in this role and how your experience and values align with it.
2. Part 2 – Essential Criteria Using the five Essential Criteria as headings, provide concise examples that demonstrate your judgement, level of responsibility and impact.

Step 2: Telephone Interview

Between 02/09/2026 – 15/09/2026

If your application is shortlisted, you will be invited to a telephone interview with one of our recruiters. This is an opportunity to:

• Discuss your experience in more detail
• Learn more about the role and our organisation
• Ask any questions you may have

Step 3: Final Stage Interview

Hosted on 23rd and 24th September 2026

Successful candidates from the telephone interview will be invited to attend an in-person interview in our Bedford office

This stage will consist of:
A short presentation and discussion, followed by
A structured interview

Together, these will explore how candidates apply their experience, judgement and skills to scenarios relevant to the role.

We follow fair, open, and merit‑based recruitment in line with the Civil Service Commission’s Recruitment Principles.

Job Reference: MaPS01186

Close Date: 13/09/2026

Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.

If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact [e-mail]. If unresolved, you may then contact the Civil Service Commission.