Learning and Development Content Developer

Perch Group; Manchester; Hybrid; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Flexible working hours

Professional development opportunities

Hybrid work environment

Regular social events

Free coffee bar and beer tap

Job summary

A leading financial service company is seeking a Content Developer to create engaging and compliant learning content. This role will involve using digital platforms and AI tools to enhance the learning experience while owning the full learning cycle, from needs analysis to delivery and evaluation. It offers a salary between £35,000 and £42,000 plus a bonus, and promotes a hybrid working environment between Blackpool and Manchester offices.

Qualifications

• Proven experience in content creation within a corporate L&D or educational setting.
• Experience using digital authoring tools like Articulate 360, Adobe Creative Suite, Canva, and Vyond.
• Familiarity with regulatory training requirements and compliance-driven content development.

Responsibilities

• Contribute to the development and execution of the Group L&D strategy.
• Ensure learning activity is commercially focused and aligned to strategic outcomes.
• Support learning needs analyses with stakeholders to define clear outcomes.

Skills

Content creation

Experience with digital authoring tools

Strong learning cycle experience

Familiarity with regulatory training requirements

Exposure to AI tools

Tools

Articulate 360

Adobe Creative Suite

Canva

Vyond

LMS platforms

Job description

Overview

Got a knack for turning “must-learn” into “want-to-learn”? Perch Group are on the lookout for a Content Developer who knows how to make learning stick.

At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution.

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success.

What we’re looking for

We’re looking for an L&D Content Developer who can create engaging, compliant learning content in a regulated financial services environment. You’ll use digital platforms, AI tools, and modern instructional design to enhance learner experience and business capability, while owning the end-to-end learning cycle from needs analysis through to delivery and ROI evaluation. You’ll also play a key role in embedding a strong learning culture aligned to the Perch brand and values.

The ability to travel between Blackpool, Manchester and Skipton offices is essential.

Day-to-day responsibilities

• Strategic Partnership & Influence
• Contribute to the development and execution of the Group L&D strategy, ensuring local alignment and effective implementation
• Proactively identify organisational capability gaps, future skills needs, and emerging risks, providing insight to the Group L&D Manager
• Ensure all learning activity is commercially focused, prioritised by business impact and aligned to strategic outcomes
• Stay up to date with emerging trends in L&D, instructional design, and digital learning technologies, particularly within regulated industries
• Champion inclusive and accessible design principles across all learning materials

• Learning Design, Delivery & Innovation
• Support the development and deployment of blended learning solutions, including virtual classrooms, microlearning, and mobile learning
• Collaborate with subject matter experts (SMEs), including Compliance and Risk teams, to ensure content accuracy and regulatory alignment
• Champion modern, best-in-class learning methodologies and continuously evolve approaches to maximise engagement and effectiveness
• Design and produce high-quality learning content (e-learning modules, videos, infographics, guides, etc.) tailored to diverse audiences and learning styles
• Integrate AI tools (e.g. generative AI, adaptive learning platforms) to enhance content creation, personalisation, and learner engagement
• Maintain and update learning content within the LMS and other digital platforms, ensuring version control and audit readiness

• Needs Analysis, Evaluation & ROI
• Support learning needs analyses with stakeholders to define clear outcomes and success measures
• Ensure learning interventions are evaluated effectively, including ROI measurement and insight-driven recommendations
• Use data, feedback, and performance metrics to drive continuous improvement and inform future L&D planning

👆Does this sound like you?

• Proven experience in content creation within a corporate L&D or educational setting, ideally in financial services or another regulated industry
• Experience using digital authoring tools such as Articulate 360, Adobe Creative Suite, Canva, and Vyond
• Exposure to AI tools in learning design or content automation
• Experience working with LMS platforms and managing digital learning assets
• Familiarity with regulatory training requirements and compliance-driven content development
• Strong experience across the full learning cycle, from needs analysis through to evaluation

The Application Timeline

• A first stage phone call with the internal talent acquisition team (15-minute call)
• An introductory call with the hiring manager over Teams (30 minutes)
• A final design task and interview

Typically, the average successful applicant will be within this timeline for 2-3 weeks. Please note we will close this role once we have enough applications for the next stages therefore you should submit your application ASAP to avoid any disappointment.

If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications.

Why you should be EXCITED to apply

£35,000-£42,000 + up to 20% of your annual salary, paid as a bonus.

This role is hybrid and can be based at our Blackpool or Manchester office – the latter a premium workspace located in the heart of Manchester’s commercial hub with regular social events planned. Oh, and did we mention the free coffee bar and beer tap? See for yourself! https://www.linkedin.com/feed/update/urn:li:activity:7350451348598837248

⏳37.5 hours per week. We offer flexible and hybrid working between our core hours of 8am-6pm, Monday to Friday.

🎓The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation.

♾And many more benefits to support your wellbeing and professional development.

Apply now! This job has your name all over it.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email [e-mail].

PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.