Guidance Services Management Development Design and Delivery Trainer

Money and Pensions Service; Bedford; Hybrid; GBP 43,000 - 53,000; Full time

Benefits offered by this job

30 days annual leave

Pension matched 2 to 1

Cycle to work scheme

Subsidised eye tests & flu jabs

Life assurance

Job summary

Money and Pensions Service in Bedford is seeking a GS Mgt Development Design and Delivery Trainer on a fixed term 23‑month contract. The role offers hybrid working and a salary of £48,000 per annum.

You will lead leadership development design and delivery, embed the 70–20–10 learning model, and drive behavioural change across operational leadership teams. The position supports succession planning and performance improvement.

Qualifications

• Proven management development expertise in a dynamic environment: programme architecture, facilitation, and coaching for first‑line and mid‑level managers.
• Applied experience with the 70–20–10 learning model and blended solutions across formal, social, and on‑the‑job learning.
• Mastery of 360‑degree feedback tools; coaching approaches; succession planning methodology.
• Strong stakeholder management; ability to influence senior leaders with data.

Responsibilities

• Lead the leadership development roadmap aligned to organisational strategy, values, and behaviours, integrating 70–20–10 and the Management & Leadership offer.
• Conduct leadership capability diagnostics (e.g., 360‑degree feedback, engagement data) to define priorities and cohorts.
• Support in the creation and ongoing development of pathway based curriculum (Foundations → Essentials → Advanced) with clear outcomes and transfer‑of‑learning plans.
• Oversee end‑to‑end programme management: scheduling, facilitator readiness, learner communications, accessibility and learning support.

Job description

GS Mgt Development Design and Delivery Trainer

£48,000 per annum

Bedford

Fixed Term Contract – 23 Months

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our GS Mgt Development Design and Delivery Trainer. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Why This Role Matters

As our Guidance Services Management Development Design and Delivery Trainer you will support in the operationalising of leadership skills and learning through the design, delivery, and continuous improvement learning interventions across the operational leadership team, to build confident, values‑led operational managers, strengthening the leadership pipeline, and improving team performance.

The role operationalises our 70–20–10 approach to learning, ensures programmes are inclusive and evidence‑based, and translates strategic priorities into measurable behavioural change across our leaders and frontline.

Key responsibilities:

You will be responsible for the supporting the operationalisation of management development across our MaPS Guidance services leadership teams.

• Lead the leadership development roadmap aligned to organisational strategy, values, and behaviours, integrating 70–20–10 and the Management & Leadership offer.
• Conduct leadership capability diagnostics (e.g., 360‑degree feedback, engagement data, performance trends) to define priorities and cohorts.
• Support in the creation and ongoing development of pathway based curriculum (Foundations → Essentials → Advanced) with clear outcomes, assessment points, and transfer‑of‑learning plans.
• Work with MaPS Learning to support design and development of interventions.

Programme Delivery & Facilitation

• Oversee end‑to‑end programme management: scheduling, facilitator readiness, learner communications, accessibility and learning support.
• Facilitate high‑impact workshops, coaching circles, action‑learning sets and insights; curate social learning and stretch assignments to embed skills on the job.
• Introduce and utilise mentoring frameworks and peer feedback mechanisms; maintain high standards of psychological safety.

Leadership Coaching, Feedback & Mentor

• Establish and govern a coaching offer for managers; enable 360‑degree feedback cycles and development planning; train leaders in coaching and motivational strategies.
• Act as a mentor for best in class operational leadership and management
• Partner with Senior Leadership/WFM to define management levels, success profiles, and bench‑strength metrics; support succession planning and readiness assessments.
• Support with the design, build and implementation of a career pathing and succession opportunities including identification through assessment centres, curriculum and sign off/
• Build content and support interventions that embrace our MaPS behavioural framework of Delivering, Improving, Aspiring, Communicating and Collaborating
• Embed Caring ,Connecting and Transforming behaviours in all programmes; ensure content advances inclusion, allyship, and equitable progression.
• Collaborate on culture and values training with the wider organisation and ensure its in line with board and change initiatives.

Stakeholder Management

• Build strong relationships with senior leaders, WFM, People and Culture and operating leaders; influence stakeholders with clear insights and proposals.
• Select and manage external providers if required to do additional coaching and learning and make recommendations to SLT.
• Define measurement strategy: critically review and evaluate all existing/new development solutions and performance. Present data to stakeholders to review, recommend and make changes to interventions.
• Run Kirkpatrick/Brinkerhoff-style evaluation; use dashboards to track outcomes and drive iterative programme improvements.

Governance, Compliance & Standards

• Align all development with relevant governance, policies, and mandatory learning standards; ensure accessibility and safeguarding compliance.

Reporting

• Generate reports though in line with the training framework to gather data and insights to identify and present trends.

What You’ll Bring

To excel in this role, you will need to demonstrate:

• Proven management development expertise in a dynamic environment: programme architecture, facilitation, and coaching for first‑line and mid‑level managers. Including Learning analytics and evaluation. (Kirkpatrick/Brinkerhoff); dashboarding literacy.
• Applied experience with the 70–20–10 learning model and blended solutions across formal, social, and on‑the‑job learning.
• Mastery of 360‑degree feedback tools; coaching approaches; succession planning methodology.
• Strong stakeholder management; ability to influence senior leaders with data.
• Inclusive design, accessibility standards, and psychological safety practices.
• Accreditation in training, coaching or mentoring; psychometric tools

Personal attributes:

• Exceptional communicator with the ability to explain complex concepts clearly and adapt delivery style to diverse audiences.
• Engaging facilitator who creates psychologically safe, inclusive learning environments and fosters confidence in participants.
• Strong relationship‑builder, able to collaborate effectively across teams and influence stakeholders at all levels.
• Empathetic and emotionally intelligent, demonstrating cultural awareness and adapting to varied learner needs.
• Committed to personal growth, regularly self‑reflecting and championing a growth mindset in self and others.
• Resilient and adaptable, able to work effectively in fast‑paced environments and respond calmly to changing priorities.
• Organised and detail‑focused, managing multiple programmes, sessions, and learner needs with precision.
• Values‑led and inclusive, role‑modelling behaviours that align with Caring, Connecting, and Transforming.
• Confident and credible presenter, able to engage and motivate individuals and groups of all sizes.
• Continuous improvement mindset, proactively seeking feedback, enhancing materials, and refining learning experiences for maximum impact

Our Recruitment Process

We keep things simple, fair, and transparent:

Open: 14/08/2026 | Deadline: 30/08/2026

To apply, please submit the following documents:

• Your most up-to-date CV
• A Cover Letter explaining why you would be a good fit for the role with specific reference to the essential and desirable criteria

Step 2: Telephone Interview

Between 14/08/2026 – 02/09/2026

If your application is shortlisted, you will be invited to a telephone interview with one of our recruiters. This is an opportunity to:

• Discuss your experience in more detail
• Learn more about the role and our organisation
• Ask any questions you may have

Step 3: Final Stage Interview

Hosted on W/C 10/09/2026

Successful candidates from the telephone interview will be invited to attend a remote interview on Microsoft Teams

This stage will consist of:

• A task or presentation that you will need to prepare before the interview
• A structured interview with competency based questions

We follow fair, open, and merit‑based recruitment in line with the Civil Service Commission’s Recruitment Principles.

About Us

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.

Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

What We Offer

• 30 days’ annual leave plus bank holidays
• Pension contributions matched 2 to 1 (employer contribution up to 10% of your salary)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay

Flexible Working

We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Important Information About Applying

• Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
• MaPS is unable to offer visa sponsorship.

Reserve List:

If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.

If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact [e-mail]. If unresolved, you may then contact the Civil Service Commission.