Learning and Quality Assurance Lead

Elysium Healthcare; Royal Borough of Greenwich; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Annual leave

Birthday off

Leave purchase option

Career development

Ely-Vate rewards platform

Wellbeing support

Blue Light Card discounts

Life assurance

24/7 GP service

Pension contribution

Job summary

Elysium Healthcare is seeking a Learning and Development specialist to lead the Train the Trainer programme, accrediting and developing trainers and ensuring content and delivery meet approved standards.

You will coach trainers, observe delivery, and report learner outcomes to support regulatory inspections while maintaining capability visibility across sites.

Qualifications

• Proven experience designing, delivering and evaluating learning content.
• Experience in a healthcare setting, including complex care, mental health and/or CAMHS.
• Previous Learning and Development or HR support role experience.
• Experience coordinating training schedules, logistics and delivery.
• Evidence of analysing and reporting on training data.

Responsibilities

• Own and continuously improve the Train the Trainer programme, including onboarding, accreditation, reaccreditation, refresher and upskilling
• Ensure all trainers follow approved content, delivery methodology, assessment requirements and quality standards
• Coach, develop and support trainers through observation, feedback, development plans and ongoing coaching
• Quality assure learning delivery through in-person and virtual observations against a framework aligned to regulatory and organisational standards
• Maintain clear visibility of trainer capability, strengths, risks and development needs
• Track and report on trainer performance, delivery quality, learner outcomes and training impact
• Produce evidence and insight to support regulatory inspections
• Work with the Portfolio Lead, SMEs and Learning and Development Partners to align delivery with approved learning content
• Share best practice, support regional calibration and drive improvements in training quality and impact
• Maintain an overview of trainer capacity and capability, recommending development, recruitment or redeployment where gaps exist
• Embed consistent delivery methodologies and ensure assessments are fair, objective and aligned to learning outcomes
• Evaluate training effectiveness through data, feedback and performance analysis

Skills

Training delivery

Leadership

LMS proficiency

Education

CIPD Level 3 in Learning and Development

Education and Training Award or Train the Trainer accreditation

Tools

Learning Management System (LMS)

Job description

This role sits within the Learning and Development team at Elysium Healthcare, leading training quality across the whole organisation. The post holder leads the training, accreditation and ongoing development of trainers and facilitators, including full-time and dual-role trainers, and assures that learning is delivered to approved content and standards. It is home-based with occasional travel to Elysium sites, and involves reporting on trainer capability and learner outcomes to support regulatory inspections.

What the job involves

• Own and continuously improve the Train the Trainer programme, including onboarding, accreditation, reaccreditation, refresher and upskilling
• Ensure all trainers follow approved content, delivery methodology, assessment requirements and quality standards
• Coach, develop and support trainers through observation, feedback, development plans and ongoing coaching
• Quality assure learning delivery through in-person and virtual observations against a framework aligned to regulatory and organisational standards
• Maintain clear visibility of trainer capability, strengths, risks and development needs
• Track and report on trainer performance, delivery quality, learner outcomes and training impact
• Produce evidence and insight to support regulatory inspections
• Work with the Portfolio Lead, SMEs and Learning and Development Partners to align delivery with approved learning content
• Share best practice, support regional calibration and drive improvements in training quality and impact
• Maintain an overview of trainer capacity and capability, recommending development, recruitment or redeployment where gaps exist
• Embed consistent delivery methodologies and ensure assessments are fair, objective and aligned to learning outcomes
• Evaluate training effectiveness through data, feedback and performance analysis

Qualifications

• CIPD Level 3 in Learning and Development or equivalent
• Education and Training Award or internal Train the Trainer accreditation, or equivalent

Experience

• Proven experience designing, delivering and evaluating learning content
• Experience in a healthcare setting, including complex care, mental health and/or CAMHS
• Previous Learning and Development or HR support role experience
• Experience coordinating training schedules, logistics and delivery
• Evidence of analysing and reporting on training data

Skills & knowledge

• Strong training delivery skills
• Demonstrated excellence, leading by example for trainers
• Confident using Learning Management Systems

Checks & eligibility

• DBS disclosure

Nice to have

• Experience working across multiple sites or regions

What’s offered

• 33 days annual leave including bank holidays, plus birthday off and the option to buy additional leave
• Career development and training
• Access to the Ely-Vate rewards and benefits platform
• Wellbeing support and activities
• Blue Light Card discounts
• Life assurance
• 24/7 GP service and second medical opinion
• Pension contribution