Learning and Development Trainer

Spicerhaart Group Ltd.; Swindon; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Hybrid Working

Laptop

Mobile Phone

25 days holiday

Job summary

Just Mortgages is seeking an ambitious Learning and Development Trainer to join our growing Training Department. You will design, develop and deliver training programmes, ensuring compliance and a high standard of customer service across teams.

You will liaise with leadership to perform Development Needs Analysis, craft blended learning solutions and drive improvements in sales and customer experience through effective training delivery.

Qualifications

• Experience in designing and delivering training programmes.
• Ability to conduct Training Needs Analysis to identify gaps.
• Proven track record in crafting blended learning solutions.

Responsibilities

• Design, develop and deliver Training Programmes to meet procedural compliance and legislative requirements.
• Liaise with management to carry out Development Needs Analysis for teams.
• Deliver training and develop programmes for Just Mortgages with a blended learning approach.
• Evaluate trainee progress and adjust training to improve performance.
• Maintain training manuals reflecting current policy and legislation.

Skills

Training design

Training delivery

LMS

Blended learning

Training Needs Analysis

Project coordination

Tools

LMS

Job description

Overview

Learning and Development Trainer

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Working at Just Mortgages

Passionate people are everywhere atJust Mortgages. This passion sparked the growth of Just Mortgages to almost every major town in the country. Just look around - our success is everywhere - from Trade Journals, LinkedIn, to the local Estate Agent on your high street. Working at Just Mortgages is all about the journey - both the customer's and yours - but we need great people to help us do this. Now, we are growing again, with our Training Department searching for new talent,Justlike you.

What you can expect from us

This is an opportunitytofurther your careerinFinance ServicesLearning and Development, giving you an immense degree ofsatisfaction,recognitionandreward.

You will join aculture of opportunity, allowing you to progress yourcareer pathto achieve all of yourprofessionalandfinancial goals. We’ll offer a competitive salary based on your experience and your performance-related bonus will keep your take-home pay very healthy indeed.

What will your industry-leading package look like?

• Basic Salary of £35,000 per year
• Complete on target earnings of £40,000 per year
• Company Car or Car Allowance
• Bonus Structure
• Hybrid Working
• Laptop
• Mobile Phone
• 25 days holiday(excluding statutory)
• Initial and on-going training and development
• Incentives and rewards

What you will be responsible for

Who you will be reporting to

You will be reporting to and working with the Head of Learning and Development, Michele King

Your day to day duties

Your role is essential to our growth, providing support for the business through delivery of development and training. You will have an integral role, ensuring the company breeds competence of correct process and procedure. Below is an overview of your day-to-day duties:

• Work within either the self-employed or employed division
• Liaise with the relevant management to carry out and fully understand the Development Needs Analysis of each team
• Responsible for the design, development and delivery of training programmes within Just Mortgages
• Facilitate and improve colleague performance in both sales and customer experience
• Develop training programmes demonstrating a true blended learning approach
• Evaluate their progress and react to any shortfalls in performance
• Design, develop and deliver Training Programmes to meet with all aspects of procedural compliance and legislative requirements
• Develop and maintain training manuals and documentation ensuring they reflect current company policy and legislative requirements
• Keep up to date with best practice and recommend implementation within the company where appropriate
• Participate in and co-ordinate special projects as requested.
• Provide feedback on trainees’ abilities and their progress
• Utilise our LMS to produce engaging and relevant training events'

This is more than just a job; this is your chance to develop a career in one of the most in-demand mortgage brokerages in the country. Just Mortgages want to help you grow and develop with your team as we continue to grow the business to new heights.

What you will need

Attitude you will need

• You will be a 'get things done' kind of person
• You are strong and confident in your manner, working well under pressure and demonstrating a can-do attitude
• You employ a systematic and structured approach to achieve goals
• You're as only as strong as the people around you, so you will have a team-focused attitude, eager to support the team to achieve it's full potential

Skills you will need

• Evidence of possessing the ability to inspire, lead and influence
• Well-developed analytical skills to conduct a thorough Training Needs Analysis with effective design and delivery of bespoke training solutions to improve sales performance and customer experience
• Ability to implement actions and development plans required to improve performance"