Learning and Development Manager London

Liviu Mesesan; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Join a leading company as a Learning & Development Manager, responsible for shaping the learning culture and driving engagement through innovative training programs. This role focuses on creating impactful development initiatives that enhance performance across global teams, fostering a culture of continuous learning.

Benefits

25 days holiday per year, increasing to 28 days after 2 years

Flexible working options

Health cash plan and online GP

Rich learning opportunities

Paid parental leave

Qualifications

• Significant experience in learning and development with proven training solutions.
• Advanced knowledge of learning methodologies and digital tools.
• Experience managing cross-functional projects with measurable impact.

Responsibilities

• Lead development and implementation of scalable learning programs.
• Design and deliver high-impact learning initiatives.
• Measure the impact of learning through feedback and data analysis.

Skills

Learning principles

Analytical skills

Effective communication

Job description

Overview

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way but there's still an exciting journey ahead. Join us at the heart of trust.

We are looking for a passionate and experienced Learning & Development Manager to join our People Team. In this role, you'll shape the learning culture at Trustpilot, designing and delivering innovative development initiatives that empower our people to grow, thrive, and do their best work.

As our Learning & Development Manager, you'll create and implement high-impact learning programmes that build skills, enhance performance, and support career progression across our global teams. From developing engaging training content to optimising our Learning Management Systems (LMS), you'll work closely with stakeholders to ensure learning is accessible, relevant, and aligned with our long-term business goals.

This is your opportunity to drive meaningful change fostering a culture of continuous learning that fuels both individual and organisational success.

What You'll Be Doing

• Lead the development and implementation of scalable learning programs that empower Trustpilot's global workforce and support our long-term vision.
• Design and deliver high-impact learning programs using the latest methodologies and digital tools.
• Lead cross-functional projects to ensure impactful, timely delivery of learning initiatives with measurable results.
• Own the developmental and growth aspects of onboarding for individual contributors, ensuring alignment with Trustpilot's core values and goals.
• Manage our Learning Management System (LMS), ensuring its full leverage to deliver, track, and report on all learning activities.
• Analyse complex learning challenges and create tailored solutions to meet organisational needs.
• Collaborate with stakeholders across regions to identify learning gaps and develop operational solutions that move the needle.
• Facilitate engaging and interactive learning experiences, from workshops to digital modules, that inspire continuous personal and professional growth.
• Measure the impact of learning initiatives, using feedback and data to inform ongoing improvement.
• Mentor colleagues, promoting a culture of knowledge sharing and continuous learning.
• Promote the learning and development priorities that will help drive Trustpilot’s growth, engaging essential stakeholders throughout the organization.

Who You Are

• Significant experience in learning and development or related fields, with a proven track record of delivering effective training solutions.
• Advanced knowledge of learning principles, methodologies, and tools to drive effective programs.
• Skill in designing and delivering innovative learning experiences that engage and empower.
• Experience managing cross-functional learning projects, with a focus on delivering measurable impact.
• Thorough analytical skills, capable of assessing learning needs and evaluating program outcomes.
• Effective communication and collaboration skills, with the ability to engage stakeholders at all levels.
• Driven and goal-oriented, with the capability to accomplish targets successfully.

What's In It For You

• A range of flexible working options to dedicate time to what matters to you.
• Competitive compensation package + bonus.
• Restricted Stock Units.
• 25 days holiday per year, increasing to 28 days after 2 years of employment.
• Two paid volunteering days a year to give back to causes you care about.
• Rich learning and development opportunities through the Trustpilot Academy and Blinkist.
• Pension and life insurance.
• Health cash plan, online GP, 24/7 Employee Assistance Plan.
• Full access to Headspace, a mindfulness app to promote mental health.
• Paid parental leave.
• Season ticket loan and cycle-to-work scheme.
• Central office with amenities like table tennis, gaming corner, coffee bars, and snacks.
• Opportunities to connect through company celebrations, ERG activities, and socials.
• Access to over 4,000 deals and discounts on various services.
• Independent financial advice and professional mortgage broker advice.
• Talent acceleration programs for career growth.
• Restricted Stock Units.

Still not sure?

We value diversity and inclusion and welcome all applications, even if you don't meet every requirement. We look forward to hearing from you!

About Us

Trustpilot, founded in 2007, aims to be the universal symbol of trust, connecting consumers and businesses through reviews. We are independent, impartial, and help users make informed choices while supporting businesses to build trust and grow.

With over 300 million reviews, 64 million monthly active users, and operations worldwide, we are driven by connection, built on relationships, and committed to diversity. Our culture is collaborative, respectful, and inclusive. Join us and help shape the future of trust.

Trustpilot is committed to creating an inclusive environment where all backgrounds are valued. We consider all applications without regard to race, ethnicity, gender identity, sexual orientation, disability, age, or veteran status. Your data will be handled according to our Privacy Policy.