Learning & Development Manager (Maternity Cover)

The Peninsula London; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading luxury hotel in London is seeking a personable Learning & Development Manager (Maternity Cover) to assist in implementing the hotel's L&D plan and develop internal talent. The role involves enhancing employee training, facilitating departmental training, and acting as a consultant for training needs. The ideal candidate should possess a minimum of five years' experience in training and development, preferably in the luxury segment, and demonstrate excellent communication skills alongside proficiency in Microsoft Office.

Qualifications

• Minimum 5-year training and development experience.
• 3 years in a managerial position preferred.
• Fluent in English with exceptional personal presentation.

Responsibilities

• Assist in the development and implementation of the hotel's L&D plan.
• Facilitate training for employee competency.
• Identify training needs with department heads.

Skills

Communication

Training Facilitation

Detail-oriented

Tools

Microsoft Office

Job description

The Peninsula London is seeking a personable Learning & Development Manager (Maternity Cover) to assist the Director of Learning and Talent Development in the successful implementation and running of the Hotel's learning and development plan and develop internal talent.

• An exceptional opportunity to join our high-profile flagship hotel in London.
• The Peninsula Hotels espouse luxury service, dedication to our guests and commitment to our colleagues.
• Join our award-winning group, working alongside a highly experienced team.

Key accountabilities

• Assist in the development, communication and implementation of the hotel's L&D plan.
• Facilitate training to ensure the employees are competent and skilled in their role with an emphasis on delivering guest and culture driven initiatives.
• Act as in-house consultant to identify training needs with department heads for all levels based on current industry trends, marketing strategies and operating philosophy of the hotel, education and manpower requirements of the field.
• Formulate training and development policies and procedures such as orientation of new hires, mandatory training for specific roles, training required for promotion and career development, external training and training library resources.
• Develop and facilitate department trainers to carry our departmental training in their respective areas.

General requirements

• Minimum 5-year Training and Development practical experience, of which 3 years in a managerial position (ideally within the luxury hotel segment or luxury retail).
• Outgoing, friendly, driven, detail-oriented, naturally positive with a fun attitude
• Fluent English communication proficiency
• Exceptional personal presentation as this role will be a brand ambassador
• Proficiency in using Microsoft Office applications, e.g. Words, Excel, PowerPoint

We are delighted to receive your CV and will liaise with suitable candidates directly.