Learning and Development Manager

Find Apprenticeships; Woking; On-site; GBP 35,000 - 50,000; Full time

Job summary

A dynamic, multi-site hospitality business seeks a Learning & Development Manager to lead training initiatives and support a culture of growth. This role involves designing impactful programs, coaching leaders, and enhancing team engagement across the UK. Applicants should have a strong L&D background, excellent communication skills, and a collaborative spirit.

Qualifications

• Solid background in L&D, ideally within hospitality, retail, or fast-paced service sector.
• Experience supporting recruitment and onboarding processes.

Responsibilities

• Designing and delivering high-impact training and development programmes.
• Leading coaching sessions across diverse sites.
• Conducting training needs analysis to drive performance and engagement.

Skills

Communication

Coaching

Organisational Skills

Proactive Mindset

Team Collaboration

Job description

Are you passionate about people development and ready to make a real impact in a dynamic, customer-focused environment?

A growing, multi-site hospitality business is looking for an experienced Learning & Development Manager to lead training and development initiatives across a diverse portfolio of pubs and inns. This is a fantastic opportunity to shape and deliver engaging L&D strategies that support a culture of continuous growth, great service, and strong team engagement.

What You'll Be Doing

• Designing and delivering high-impact training and development programmes
• Leading coaching sessions and supporting leadership capability across sites
• Managing learning systems and creating accessible, engaging learning content
• Supporting recruitment, onboarding, and apprenticeship pathways
• Conducting training needs analysis to drive performance and engagement
• Championing a people-first approach across the business

What We're Looking For

• Solid background in L&D, ideally within hospitality, retail or a fast-paced service sector
• Confident communicator and coach with the ability to inspire others
• Excellent organisational skills and a proactive, hands-on mindset
• Willingness to travel regularly to sites across the UK
• A collaborative team player who thrives in a people-focused environment