Learning and Development Manager

Searcys; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

Searcys, the UK's oldest caterer, is seeking a Learning and Development Manager to lead initiatives enhancing employee engagement and performance. This role involves designing training strategies, delivering sessions, and managing talent development, while enjoying industry-leading benefits and a supportive culture.

Benefits

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 35 days annual leave

Access to discounts and communication portal

Employee assistance programme

Cycle to work scheme

Day off to volunteer

Birthday off to celebrate

Qualifications

• Proven experience in a similar L&D role.
• Strong service background in restaurants and hotels.
• Exceptional communication and stakeholder management skills.

Responsibilities

• Develop and execute a company-wide learning and development strategy.
• Design and deliver training programs, workshops, and e-learning modules.
• Evaluate training effectiveness through KPIs and feedback.

Skills

Communication

Stakeholder Management

Strategic Thinking

Learning Principles

Tools

Digital Learning Tools

Learning Management System (LMS)

Job description

Searcys are looking for a Learning and Development Manager to join the team.

As a Learning and Development Manager, you will lead initiatives that empower our employees, strengthen our culture, and drive performance.

You will create and deliver training sessions to help our teams develop and grow within our business, while championing service excellence.

As a Learning and Development Manager, you will receive the following industry-leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35 days annual leave (depending on role)
• Access to discounts and communication portal
• Employee assistance programme
• Cycle to work scheme
• A day off to volunteer or give back to a charity of your choice
• Your birthday off to celebrate

This role will be based at the venue and head office.

Job type: Full Time

As our Learning and Development Manager, you will design, implement, and oversee L&D strategies that support employee engagement, skill development, and career growth. You will collaborate with leaders to ensure training aligns with organizational goals and fosters continuous improvement.

Key Responsibilities

• Develop and execute a company-wide learning and development strategy
• Conduct training needs analysis and align programs to business priorities
• Design and deliver engaging training programs, workshops, and e-learning modules
• Evaluate training effectiveness through KPIs and feedback
• Manage relationships with external training providers
• Support talent management, leadership development, and succession planning
• Promote a culture of learning, inclusion, and performance
• Proven experience in a similar L&D role
• Strong service background (restaurants and hotels)
• Understanding of learning principles and instructional design
• Experience with digital learning tools and LMS
• Exceptional communication and stakeholder management skills
• Strategic thinking and operational delivery ability

Join Searcys, the UK's oldest caterer founded in 1847, and be part of prestigious events, gaining insights and mentorship from experienced colleagues, and contributing to a storied legacy in hospitality.

Our career opportunities offer pride and belonging within a rich history and established reputation.

For more about Searcys' history, visit www.searcys.co.uk