Learning and Development Manager

COREcruitment Ltd; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A prestigious luxury hotel group in Central London is seeking a Learning & Development Manager to enhance the learning culture across its properties. The role involves designing engaging training programs, collaborating with department heads, and fostering a culture of growth and service excellence. Ideal candidates will have experience in luxury hospitality and outstanding communication skills.

Benefits

Excellent Benefits

Qualifications

• Experience in luxury or 5-star hospitality environment.
• Passion for developing people and delivering service experiences.

Responsibilities

• Deliver impactful learning initiatives across all departments.
• Design interactive training sessions supporting operational excellence.
• Collaborate with department heads for bespoke training.

Skills

Presentation

Communication

Collaboration

Job description

This range is provided by COREcruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from COREcruitment Ltd

Position

Specialist Recruitment Consultant @ COREcruitment Ltd

Job Title

Learning & Development Manager – Luxury Hotel Group

Location and Salary

Central London | Salary: Up to £55,000 + Excellent Benefits

Company Overview

A prestigious luxury hotel group in the heart of London is seeking an exceptional Learning & Development Manager to join its dynamic Human Resources team.

Renowned for redefining contemporary luxury, our hotels combine striking design, intuitive service, and unforgettable guest experiences.

About the Role

As Learning & Development Manager, you'll play a pivotal role in shaping the learning culture across multiple luxury properties. You'll design and deliver engaging training programmes that drive service excellence, develop leadership capabilities, and foster a culture of continuous improvement.

Key Responsibilities

• Deliver impactful learning initiatives across all departments and hotel locations
• Design creative and interactive training sessions that support operational excellence
• Collaborate with department heads to deliver bespoke training aligned with business needs
• Support service innovation and quality improvement through targeted learning strategies
• Act as a champion for personal development, inspiring a culture of growth and learning

Candidate Requirements

• Previous experience in a similar role within a luxury or 5-star hospitality environment
• Outstanding presentation and communication skills
• A passion for developing people and delivering memorable service experiences
• A proactive, approachable, and collaborative style
• Ability to balance strategic thinking with hands-on delivery

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Training and Human Resources
• Industries: Hospitality and Hotels and Motels

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