Learning and Development Coordinator

GRAHAM Group; Way; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading FM provider in the UK is seeking a Learning and Development Coordinator to enhance client and engineer experiences. Responsibilities include booking training courses, maintaining training records, and supporting the annual performance review process. The position offers a full-time role focused on organizational development in Belfast.

Qualifications

• 2 years' experience in a similar role.
• Experience of grant claim processes.
• Demonstrable ability using MS Office packages.

Responsibilities

• Book training courses and manage induction sessions.
• Collate and maintain employee training records.
• Support performance management and track completion rates.

Skills

Attention to detail

Time management

Communication

Education

5 GCSEs including Math and English (grades A-C) or equivalent

Tools

MS Office (Excel, PowerPoint, Outlook)

Job description

About The Role

At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking a Learning and Development Coordinator to join us to help us create a hassle free environment for our clients and engineers.

Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re committed to investing in our people and creating the conditions for them to excel. If you are an experienced Learning and Development Coordinator with an appetite to succeed, we want you to join our team.

Location: Wildflower Way, Belfast

Hours Per Week: Monday - Friday, 37.5 Hours

Job Type: Permanent / Full Time

The Learning And Development Coordinator Will Be Responsible For

• Booking approved training course and Induction sessions – liaising with internal trainers and suppliers, confirming courses and sending joining instructions and reminders to managers and employees. Including organisation of resources/rooms for internal induction/courses
• Collating employee training records for new employees (ITR – Individual Training Records) – ensure all new start training information is received, scanned and accurately filed in employee training files
• Collaborating with the Learning & Development Manager to coordinate the annual CONNECT performance management review process. Providing support to managers and employees by addressing queries, tracking completion rates, and analysing feedback to inform continuous improvement
• Ongoing updating and monitoring of progress against employee skills/training matrices
• Annual review with Managers across the organisation of training matrices to ensure legislative and regulatory compliance and training meets contract and organisational needs
• Creation and maintenance of the Organisation Training Plan (OTP) for ongoing financial reporting
• Assisting with the creation and ongoing reporting of training KPI’s
• Collating information on training and qualification providers including course outlines, costs and preferred supplier details
• Administration of CITB grant funding, ensuring claims are applied for and received in a timely manner and providing documental evidence for grant claims
• Renewing Company registrations e.g. Gas–safe, UKATA, OFTEC
• E-Learning Systems – upload of course learning information and creation of learning pathways, assigning, monitoring and reporting of e-learning data
• Assisting bids/tendering team with collation of bid information
  
  

This job description is intended to give the post holder an appreciation of the role envisaged for the job title and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

About You

Essential Criteria

• 5 GCSE’s including Math and English (grades A-C) or equivalent
• 2 years’ experience in a similar role
• Experience of grant claim processes
• Demonstratable ability using MS Office packages including Excel, PowerPoint and Outlook
• Demonstratable ability to work to deadlines and under pressure
• Demonstratable ability to maintain attention to detail and high levels of accuracy
  
  

Desirable Criteria

• Experience of financial reporting
  
  

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Please note that Applicants will not be expected to meet any (or all) of the desirable criteria to be considered for interview. Desirable criteria will only be used as part of the shortlisting process in the event there are a large number of Applicants. We are committed to developing a diverse and inclusive workforce and particularly welcome applications from females and individuals from a minority ethnic background who are currently under represented in our industry.

A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. Access NI Privacy Notice can be viewed at : AccessNI Privacy Notice | Department of Justice (justice-ni.gov.uk)