Learning and Development Coordinator

GRAHAM Group; Belfast; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management provider in Northern Ireland is seeking a Learning and Development Coordinator. The role involves managing training bookings, maintaining employee training records, and collaborating with managers on performance management. With a focus on innovation and growth, the right candidate will thrive in a supportive environment committed to professional development.

Qualifications

• 5 GCSE’s including Math and English (grades A-C) or equivalent.
• 2 years’ experience in a similar role.
• Experience of grant claim processes.

Responsibilities

• Booking training courses and managing induction sessions.
• Updating training records for new employees.
• Collaborating on performance management review processes.

Skills

Attention to detail

Deadline-oriented

MS Office proficiency

Education

5 GCSEs including Math and English (grades A-C) or equivalent

Job description

About The Role

At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking a Learning and Development Coordinator to join us to help us create a hassle free environment for our clients and engineers.

Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re committed to investing in our people and creating the conditions for them to excel. If you are an experienced Learning and Development Coordinator with an appetite to succeed, we want you to join our team.

Location: Wildflower Way, Belfast
Hours Per Week:Monday - Friday, 37.5 Hours
Job Type:Permanent / Full Time

The Learning and Development Coordinator will be responsible for:

• Booking approved training course and Induction sessions – liaising with internal trainers and suppliers, confirming courses and sending joining instructions and reminders to managers and employees. Including organisation of resources/rooms for internal induction/courses
• Collating employee training records for new employees (ITR – Individual Training Records) – ensure all new start training information is received, scanned and accurately filed in employee training files
  
• Collaborating with the Learning & Development Manager to coordinate the annual CONNECT performance management review process. Providing support to managers and employees by addressing queries, tracking completion rates, and analysing feedback to inform continuous improvement
• Ongoing updating and monitoring of progress against employee skills/training matrices
• Annual review with Managers across the organisation of training matrices to ensure legislative and regulatory compliance and training meets contract and organisational needs
• Creation and maintenance of the Organisation Training Plan (OTP) for ongoing financial reporting
• Assisting with the creation and ongoing reporting of training KPI’s
• Collating information on training and qualification providers including course outlines, costs and preferred supplier details
• Administration of CITB grant funding, ensuring claims are applied for and received in a timely manner and providing documental evidence for grant claims
• Renewing Company registrations e.g. Gas–safe, UKATA, OFTEC
• E-Learning Systems – upload of course learning information and creation of learning pathways, assigning, monitoring and reporting of e-learning data
• Assisting bids/tendering team with collation of bid information

This job description is intended to give the post holder an appreciation of the role envisaged for the job title and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

About You

Essential Criteria

1. 5 GCSE’s including Math and English (grades A-C) or equivalent
2. 2 years’ experience in a similar role
3. Experience of grant claim processes
4. Demonstratable ability using MS Office packages including Excel, PowerPoint and Outlook
5. Demonstratable ability to work to deadlines and under pressure
6. Demonstratable ability to maintain attention to detail and high levels of accuracy

Desirable Criteria

1. Experience of financial reporting

#GRAHAMFMNIJobs

Please note that Applicants will not be expected to meet any (or all) of the desirable criteria to be considered for interview. Desirable criteria will only be used as part of the shortlisting process in the event there are a large number of Applicants. We are committed to developing a diverse and inclusive workforce and particularly welcome applications from females and individuals from a minority ethnic background who are currently under represented in our industry.

A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.Access NI Privacy Notice can be viewed at:AccessNI Privacy Notice | Department of Justice (justice-ni.gov.uk)

About Us

GRAHAM FM is a subsidiary of the GRAHAM Group. At GRAHAM FM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier.

Energised by continued growth, and boasting an annual turnover in excess of £948m per annum, we’re committed to investing in our people and creating the conditions for them to excel. We deliver fully integrated facilities management services across the UK and Ireland. The core disciplines we offer are:

• Building Fabric and Mechanical & Electrical (M&E) Maintenance Services
• Projects and Minor Works
• Compliance Services
• Fire and Security Services
• Energy Services
• Traffic Management.